The changing communications landscape, and the evolution of the workplace has prompted an increasing focus on UC. With Unified Communications, companies can align distributed teams, improve enterprise security, and even reduce costs. However, it’s also essential to have the right tools for managing, configuring, and provisioning your UC solutions.
UC Service Management or “UCSM”, refers to a rising number of solutions designed to help companies build and control the ultimate communications stack from a centralised environment. With UCSM, companies can build multi-vendor and multi-instance solutions for UC, combining cloud and legacy systems and tracking quality issues in real-time.
During these early stages of UCSM development, one of the best ways to learn more about the ecosystem is by attending major UC events around the world. That’s why we’ve put together this list of top UC events where you may be able to expand your knowledge of UC Service Management.
Cloud Networking Summit
September 22nd, 2022, Online
The Cloud Networking Summit, hosted by the Cavell Group, offers an excellent opportunity to learn more about the rise of the cloud landscape in communications. During this event, companies will be able to learn more about the main technologies in the cloud networking space including SD-WAN and SASE.
You’ll be able to discuss your ideas about managing complicated cloud environments remotely and discover new ways of aligning various tools in the same single pane of glass. Cavell’s event is a great chance to get some insights on major topics within the UCSM world, such asa SD-WAN provisioning, SASE, and how to maximise user experience.
UCX and DTX
October 12-13, 2022, ExCel London, UK
Another London-based event worth checking out if you’re interested in Unified Communications and the rise of Service Management tools, UCX and DTX offer access to a pair of side-by-side conferences. These events are among the most anticipated in the unified communications world, offering insights into various concepts related to UCSM.
You’ll learn about configuring cloud networks for a new age of hybrid work and collaboration, explore the various options available with security and AI enhancements in UC, and more. There are also plenty of opportunities to listen to the insights of some of the most prominent IT management, UC, and network development leaders.
Cloud Comms Summit US
October 18-19th, Chicago, IL
Another cloud-focused event delivered by Cavell Group, the Cloud Comms Summit US, is the perfect place to learn more about how you can build the ideal cloud comms environment. This could be the best event for you if you’re looking for UC service management tools to help you align multiple cloud components for the ideal technology stack.
During the conference, you’ll have countless opportunities to learn from leading cloud vendors and providers, with a host of panels to attend and keynotes to listen to. The summit will cover various topics associated with cloud technology used in the communication space, including how to manage the rise of hybrid work. Plus, you’ll have lots of chances to network with like-minded professionals.
UC Summit
January 2023, Online
If you’re looking for a complete behind-the-scenes look at all things Unified Communications, including the rise of UC Service Management, check out the UC Summit. Hosted by UC Today and available entirely online, this digital event is a must-attend for anyone who wants to build the perfect unified communications strategy for 2023 and beyond.




