Expanding Agile Collaboration for Businesses in 2024

Agile collaboration in emerging markets matters as UC and CX buyers adopt AI and automation. Published on UC Today, with ULAP and Dominic McDonald.

UC Today's Kieran Devlin speaks to Dominic McDonald, CEO at ULAP.

In this session, we discuss the following:

The major UC and CX trends in emerging markets
How ULAP supports businesses in these markets in accessing advanced UC/CX technology
How ULAP assists these businesses in integrating AI and automation technology

Thanks for watching, if you’d like more like this, don’t forget to SUBSCRIBE to our channel.

You can also join in the conversation on our Twitter and LinkedIn pages.

The discussion0 takes · attributed & checked

Does this reflect your experience?

opening the room…

Read nextordered by techtelligence · every pick explained

GoTo CX Complete: Is GoTo Building the SMB AI-Powered UC+CC Layer Before Rivals Catch Up?

GoTo CX Complete promises companies a UCaaS and CCaaS layer that can evaluate 100% of interactions. Here's what buyers need to know.

Cisco's Collaboration business had its best quarter in seven years in Q4 FY26, with Webex, devices and contact center all growing

Microsoft is retiring Teams Live Chat in October 2026, just months after expanding it, pointing customers to Copilot Studio instead