Gamma announces the release of Manage My Mobiles, a new online portal that enables its Channel Partners to give customers a live connection into the Gamma Mobile core network, providing them with more control over their mobiles and easy access to management features and reporting.
Manage My Mobile provides the following features:
- Partners can provide Manage My Mobiles to customers as a managed service, or give their customers the ability to manage directly themselves
- Shows all mobile numbers, the associated SIM number, the device make and model and allows user name entry
- Management of call barring, either in groups or individually e.g. Premium Rate, International and Roaming
- All usage can be monitored by cost centre(s) or individually
- Alerts can be set for UK or Roaming usage e.g. data, voice and text
- SIMs can be managed, swapped and suspended
- Voicemail and call forwarding management
For Channel Partners who want to add value by managing their customers’ mobiles there is a managed service option, which gives the customer view-only access to settings, whilst still being able to view usage data and set alerts. In this scenario the Channel Partner retains control over network settings of the mobile fleet.
Gamma believes that enabling Channel Partners to give their customers the control to manage and report on their mobile fleet without having to rely on their provider will improve the service they deliver and reduce the time spent managing these tasks. Providing this level of control over network settings and usage reporting also helps free up the customer’s time to focus on their core business priorities.
James McFadyen, Mobile Product Manager at Gamma commented:
