It's been a few weeks now since the Enterprise Connect event, but that doesn't mean it's not still on our minds, here at UC Today. During our time at the conference, we saw plenty of keynotes, announcements, and presentations that have gotten our minds buzzing about the future of Enterprise Communications.
Although the event itself might not have been filled with surprises (except for the new Amazon Connect launch), it covered a lot of important insights into the future, including a focus on the Cloud, and the presence of UX when it comes to developing new solutions for business. Today, it seems as though disruption is becoming the standard state for the enterprise world. The industry of enterprise communications as we knew it is over, or at least ending, and it's time to prepare for the future.
The Truth Behind Predictions for Enterprise Future
During Enterprise Connect, we saw some pretty dire predictions taking place. There's nothing new there, but it's worth making sure that we all know what's really going on. With that in mind, let's take a look at the truth behind some of the latest predictions.
1: TDM systems will give way to IP communications
Most people believe that TDM systems are likely to immediately be replaced by IP communications. In fact, forecasts suggested line licence shipments to be completely IP-based by the end of the first decade of 2000. However, although licence shipments are almost 100% IP based today, it's worth noting that many businesses are continuing to use key systems and legacy PBXs. What's more, they're even renewing their contracts for Centrex.
2: Desktop phones will be decommissioned
Many pessimistic forecasts for the future felt that desktop phones would be gone by now - replaced with soft clients and mobile phones. However, many vendors are still seeing growth in their shipments of desktop phones. In fact, SIP phone manufacturers have seen double-digit growth in phones for SIP.
