As many organisations continue to accelerate their digital transformation efforts, more and more solutions are appearing on the market to help them along in their transitions.
Although helpful, the sheer volume of these new and often disparate solutions can cause a headache for IT managers trying to discern which best fits their unified communications (UC) requirements. The relief for that headache may come in the form of NEC’s UNIVERGE BLUE offering.
UNIVERGE BLUE was launched in the US last year and was rolled out across the UK and EMEA this summer. It offers users fully integrated conferencing, collaboration, screen sharing, video conferencing, back up, file synching, and contact centre capabilities available from desktop or mobile devices.
By having a wide range of cloud services on the same platform it reduces IT administration and TCO compared to having multiple, disjointed applications, according to Andrew Cooper, NEC’s UK & Ireland Sales Director.
“For many businesses, they rely on their phone system – such as NEC, Avaya, Cisco or Mitel – for their core telephony and then they would add applications. If they wanted meetings or video conferencing they might overlay with Zoom, WebEx or Teams,” he told UC Today.
“If they wanted to add contact centre to that, they’d have to overlay another platform, and if they wanted documents storage, security and chat those add more layers of complexity. UNIVERGE BLUE completely simplifies that. We offer all of that under one complete UC platform, and at one low monthly rate.”
UNIVERGE BLUE can work either as a standalone UCaaS or an integrated UCaaS / CCaaS solution, or with the upcoming BRIDGE solution – which provides UC capabilities on legacy systems, enabling users to further extend their investments.
