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InterviewEmployee Experience18 Mar 2026 · 1 min read

How to Turn Employee Experience into a Business Advantage

Employee experience isn’t just about engagement anymore; Stahl explains how companies in 2026 can reinvent EX as a measurable advantage.

Kristian McCann

In this episode of UC Today, host Kristian McCann sits down with Tim Stahl, VP and Head of Employee Experience at Rightpoint, to explore how the employee experience function is maturing from a “feel-good” metric into a measurable business driver.

Employee experience isn’t just about engagement anymore; Stahl explains how companies in 2026 can reinvent EX as a measurable advantage by balancing efficiency, humanity, and technology.

Key takeaways from the conversation:

  • Why ROI and employee lifetime value are the new measures of engagement success.
  • How AI is transforming day-to-day work—removing friction while amplifying creativity and collaboration.
  • What shared ownership of EX looks like across HR, IT, and operations.
  • The risks of “performative adoption” and how transparency builds trust during change.

Subscribe to UC Today on LinkedIn for more conversations with leaders shaping the future of unified communications and workplace transformation.

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