Microsoft is introducing Copilot's intelligent meeting recap capability to VoIP and PSTN calls in Teams.
The feature counts among a variety of new Copilot capabilities announced during Enterprise Connect week, including an expanded Teams chat compose box, improved meeting insights for Copilot in meetings, and automatic camera switching for Intelliframe.
Similar to its functionality across Teams video meetings, intelligent call recap offers AI-powered insights, summaries, recaps, and recommendations for users' VoIP and PSTN calls in Teams.
Nicole Herskowitz, Vice President at Microsoft Teams, wrote in an accompanying blog:
Intelligent call recap brings one of the best meetings AI features to calling. Intelligent call recap can provide AI-powered insights and recaps of your VoIP and Public Switched Telephone Network calls in Teams."
This feature will be generally available in June with Teams Premium and Copilot.
Copilot's Other Eye-Catching New Features
New capabilities for calls in Teams weren't the only Copilot updates revealed this week.
Copilot in meetings will now offer insights from both the meeting chat and transcript, providing a more comprehensive view of meeting discussions. Opening Copilot in the meeting chat gives users a complete overview of spoken and written content, fostering inclusivity and understanding. This upgrade will be generally available in May.
In April, Copilot in the Teams chat compose box will allow users to prompt it to tweak their message and create a custom, rewritten version. An example Kersowitz suggests is when Copilot can add a call to action or even inject messages with a playful tone, including making "you sound like a pirate". Additionally, users will soon be able to generate new messages with just a few words, streamlining the process and facilitating quick adaptations and edits.
There have been several upgrades to Microsoft's Intelliframe service, including it being turned on by default on Teams Rooms devices.
Automatic camera switching for IntelliFrame will also become available later this year. AI selects the best view of each person in a meeting room, ensuring remote participants know who's present. It compares video sources like laptops and room cameras, prioritising optimal head poses for remote attendees. If someone's view is obstructed, it switches to another camera for clarity.
Beginning in April, Teams Rooms on Windows will enhance transcript accuracy and Copilot insights through speaker recognition via any existing microphone. User contributions in meetings will be accurately attributed to them in the transcript by enrolling their voice and face profiles.
