Leading communications and technology brand, Microsoft recently announced the arrival of Microsoft Kaizala into the Microsoft Teams portfolio. Kaizala will be available to all eligible Office 365 and Microsoft 365 customers worldwide, spanning across 180 markets.
According to Tom Arbuthnot of "Tom Talks," Kaizala offers an experience similar to WhatsApp, with a handful of additional features. The application keeps people both inside and outside of the business directory connected, providing a space for customers, suppliers, partners, vendors, and more. The solution enables number-based identity (like WhatsApp), and the simple user experience makes it easy to onboard a range of new users.
What Does Kaizala Offer?
The Microsoft Kaizala solution is available in both free and paid versions depending on your needs. The two solutions are designed to help companies to connect with anyone using an open directory strategy. Additionally, they both offer the opportunity to access secure work management solutions integrated with video and messaging. You can access action cards like training, location sharing, surveys, and more.
Kaizala Pro gives users the option to design and manage extensive organisational groups, create custom workflows, and gather useful analytics. The platform's extensible design also makes it easier to digitise evolving business processes.
According to Microsoft, since Kaizala's initial rollout in 2017, the company has received a lot of positive feedback about its functionality and features.
Connecting Kaizala and Microsoft Teams
The collaborative features of Kaizala are a natural complement to the communication and collaboration solutions in Microsoft Teams. The Microsoft Teams solution is Microsoft's fastest-growing application, helping more than 500,000 organisations to improve their workflows. The Kaizala solution will allow businesses to ensure that they're communicating effectively with teams inside and outside of their directory.
