University of Manchester Deploys Microsoft 365 Copilot For All Staff and Students: Key Lessons for IT Leaders
The University of Manchester will roll out Microsoft Copilot AI to 65,000 people with training. Here’s what enterprise IT can learn.
Kieran Devlin · 20 Jan 2026
Why Microsoft Teams' Smart Location Feature is a 'Referendum on Trust in Hybrid Work'
Microsoft Teams Smart Location is changing the hybrid workplace. We explore the subject with legal and future-of-work experts.
Kieran Devlin · 15 Jan 2026
Microsoft Unveils External Collaboration Admin Role For Teams: Key Takeaways For IT Leaders
A specialized Microsoft Teams administrator role arrives in Jan 2026. Discover how the External Collaboration Administrator improves security
Kieran Devlin · 12 Jan 2026
CallTower, Tollring Expand Microsoft Teams Partnership to Elevate Business Intelligence
CallTower expands its partnership with Tollring to elevate AI-enabled conversation intelligence and compliance recording in Microsoft Teams.
Kieran Devlin · 8 Jan 2026
Microsoft Launches Frontline Hub to Empower Deskless Worker Management
Microsoft launches Frontline Hub to consolidate Teams admin for frontline workers. What are the strategic implications for tech buyers?
Kieran Devlin · 5 Jan 2026
Microsoft Strengthening Teams Messaging Security with Default January Update
Microsoft is starting the new year by addressing messaging security across its Teams platform.
Kristian McCann · 2 Jan 2026
10 Essential UC and Collaboration Events for 2026
Your essential guide to the 10 most important UC and collaboration events in 2026. Dates, locations, and expert analysis.
Kieran Devlin · 31 Dec 2025
SIPPIO Launches Solution to Simplify Migration to Teams, Zoom, & Webex
Why it matters: SIPPIO Care gives Teams, Zoom and Cisco Webex buyers flat-fee managed support for cloud calling, cuts surprise charges. Published on UC Today.
Christopher Carey · 17 Dec 2025
Promethean and MAXHUB Partner to Launch Microsoft Teams-Certified Meeting Rooms
Promethean and MAXHUB have launched Microsoft Teams-certified meeting rooms, combining ActivPanel 10 displays and ActivPen 2 remotes.
Christopher Carey · 16 Dec 2025
Dynamics 365 Contact Center vs Teams Contact Center: The Essential Guide for Microsoft-Centric CX Leaders
Why Microsoft CX leaders should weigh Dynamics 365 Contact Center against certified Teams contact centre options. Published on UC Today.
Kieran Devlin · 16 Dec 2025
How a Florida Bank Achieved Seamless Migration and Full Adoption with Operator Connect by CallTower
Why UC migrations fail: CallTower helped a Florida bank move to Microsoft Teams Operator Connect with zero downtime, UC analytics and full adoption. Published o
Kieran Devlin · 15 Dec 2025
UC Today's 12 Trends of Christmas: Expert Predictions for 2026
Discover the top 12 UC and Collaboration trends for 2026 from industry experts. AI agents, cybersecurity, and more shape the future of UC.
Kieran Devlin · 12 Dec 2025
Microsoft Teams Public Sector: Breaking Silos with Safe Inter-Agency Collaboration
Why it matters: Microsoft Teams Public Sector can break silos with safer inter-agency collaboration, Power Platform workflows, audit trails and EU data controls
Rebekah Carter · 12 Dec 2025
Microsoft Teams for Sales: How Account Managers Use Microsoft Teams to Win More Deals
Microsoft Teams for sales unifies Dynamics 365, Salesforce and Copilot to speed deals, governance and ROI for buyers.
Rebekah Carter · 11 Dec 2025
Your CX Is Fragmented - Here’s How to Bring It Back Together with Microsoft Teams and AI
Fragmented CX costs time. Published on UC Today, AudioCodes shows how Microsoft Teams, Azure and AI with Voca CIC can unify contact centre data.
Kieran Devlin · 9 Dec 2025
The Hidden Power Inside Every Campus - Microsoft Teams
Discover how Microsoft Teams for Education helps universities unify student support, faculty engagement, and operations.
Rebekah Carter · 5 Dec 2025
Telecom Has a New Control Centre — And It’s Microsoft Teams!
Discover how Microsoft Teams for Telecom is becoming the operating fabric for partner ecosystems, enabling faster onboarding and growth.
Rebekah Carter · 5 Dec 2025
Microsoft Teams for Travel Operations: Turning Disruption into Opportunity
Why travel operators need Microsoft Teams: bring operations, crew and customer service onto Microsoft 365, Azure and Power Platform for faster recovery. Publish
Rebekah Carter · 2 Dec 2025
Guest Chat: Cyber Researchers Find Critical Flaw in New Teams Feature
A newly launched Teams feature meant to simplify external communication has instead opened the door to a serious security vulnerability, researchers warn.
Kristian McCann · 1 Dec 2025
Certified for Success: What Microsoft’s Unify Program Means for Teams Contact Center Integration
Microsoft’s Unify changes Teams contact centre integration, giving buyers Azure-native, SDK-based reliability and AI standardisation. Published on UC Today.
Kieran Devlin · 1 Dec 2025
How Microsoft Teams Operator Connect Helps IT Leaders Take Back Control of UCaaS Provider Sprawl
Operator Connect can cut UCaaS sprawl and give IT one accountable path across Microsoft Teams, contact centre and compliance. Published on UC Today.
Kieran Devlin · 1 Dec 2025
UniVoIP Clinches Microsoft’s Calling for Teams Advanced Specialization, Turning Teams into a True Phone System
UniVoIP’s Microsoft Calling for Teams advanced specialization shows how enterprises can strengthen their UC strategy.
Kieran Devlin · 1 Dec 2025
Why Microsoft Teams Is Becoming Healthcare’s Digital Nerve Centre
Discover why Microsoft Teams is emerging as healthcare’s digital nerve centre, powering virtual care, collaboration, and AI-driven decisions.
Rebekah Carter · 28 Nov 2025
Dynamics 365 Meets Teams - The Microsoft Integration Transforming Sales & Service
Discover how Dynamics 365 Microsoft Teams integration unifies CRM data and collaboration to speed sales cycles and improve service.
Rebekah Carter · 28 Nov 2025
Microsoft Teams Security: How Trust Became the Biggest Liability
Microsoft Teams trust is now a security liability. Published on UC Today, Rob Hughes of RSA outlines Zero Trust, ISPM, Microsoft 365 and Teams protections.
Kristian McCann · 28 Nov 2025
Microsoft Teams Splits Calling Into New Windows Process
Microsoft Teams will soon separate calls into a dedicated process on Windows, optimising resource use and improving system management.
Christopher Carey · 27 Nov 2025
Are Microsoft AI Copilot-Powered 'Frontier Firms' Worth the Cost?
Microsoft's AI agents promise productivity gains, but Copilot licensing and Azure costs demand rigorous TCO analysis.
Kieran Devlin · 27 Nov 2025
Craig Durr: I Distilled the Microsoft Teams Story from Ignite 2025 into Four Themes So You Don’t Have To
Microsoft Ignite Teams updates reveal four major themes: AI agents, hybrid collaboration, enterprise security, and evolving hardware.
Guest Blogger · 26 Nov 2025
Microsoft Exec Mustafa Suleyman Calls AI Cynicism 'Mindblowing'
Microsoft Head of AI, Mustafa Suleyman, took to X to express his frustration with sceptics of the technology
Kieran Devlin · 24 Nov 2025
The Microsoft Teams AI Shift CIOs Can’t Ignore
Discover the Microsoft Teams AI features transforming enterprise productivity and ROI. Learn how CIOs can deploy Copilot effectively.
Rebekah Carter · 24 Nov 2025
Microsoft Teams as a Contact Center: Myth or Reality?
Teams is moving from meetings to contact centre use as Microsoft adds Connect, Extend and Unify with ACS, Copilot and Teams Phone.
Rebekah Carter · 22 Nov 2025
Microsoft Teams for Predictive Maintenance: Turning Signals into Coordinated Action
Why predictive maintenance fails without coordination: Microsoft Teams, Fabric, Power BI and Azure turn IoT signals into action. Published on UC Today.
Rebekah Carter · 22 Nov 2025
Psychological Safety at Work Is Cracking Under AI Pressure: Here’s How to Fix It
Discover how to preserve psychological safety at work when agentic AI and automation are contributing to employee "loss of voice".
Rebekah Carter · 21 Nov 2025
Driving Customer Success with Microsoft Teams – UC Roundtable
Boost customer success with Microsoft Teams, AI, Copilot, and CRM integration insights from Solgari, NFON UK, and 8×8.
Christopher Carey · 21 Nov 2025
Ford’s Big Bet on Microsoft Teams – and the Risks Behind a 170,000-User Migration
Ford has migrated nearly 170,000 employees to Microsoft Teams, replacing fragmented tools to boost collaboration and efficiency.
Christopher Carey · 20 Nov 2025
Microsoft Ignite 2025: Teams Takes a Back Seat, but the Future of Work Still Runs Through It
At Microsoft Ignite 2025, Teams’ role shifts as AI-powered tools and integrations take center stage, transforming collaboration and the future workplace."
Kristian McCann · 20 Nov 2025
Microsoft Ignite 2025: Is Microsoft Pivoting From AI Hype to Proper Governance?
Microsoft is finally aligning AI innovation with enterprise security, governance and compliance.
Kieran Devlin · 19 Nov 2025
Microsoft Ignite 2025: Microsoft Targets Software Supply Chain Risk With End-to-End Security
Microsoft Ignite 2025 introduces major security updates, including the native integration of Microsoft Defender for Cloud and GitHub Advanced Security.
Kieran Devlin · 18 Nov 2025
Microsoft Ignite 2025: New MCP Integration Links Teams Agents Across the Enterprise AI Stack
Microsoft’s latest Teams update uses the Model Context Protocol to expand AI collaboration beyond the platform’s traditional boundaries.
Kristian McCann · 18 Nov 2025
Prevent Screen Capture: Microsoft Teams Premium to Get Feature After Delay
Microsoft Teams Premium is finally rolling out its Prevent screen capture feature after a delayed July launch.
Kristian McCann · 17 Nov 2025
Revolutionizing Voice Solutions in Microsoft Teams
SIPPIO helps partners simplify Microsoft Teams voice with carrier-grade UC, VoIP, Avaya insight and AI-led growth.
Christopher Carey · 17 Nov 2025
From Pitch to Delivery: Client Collaboration with Microsoft Teams for Professional Services
Microsoft Teams for professional services reduces email sprawl, boosts client collaboration and governance with Copilot, Teams Premium, P
Rebekah Carter · 14 Nov 2025
Connected Collaboration in Microsoft Teams for Automotive Firms: From Factory to Showroom
Why connected Microsoft Teams matters for automotive buyers: unified collaboration for factories, dealerships and service bays, with Dynamics 365, Power BI, Tea
Rebekah Carter · 14 Nov 2025
Microsoft Ignite 2025 – Event News, Updates & Analysis
With Microsoft Ignite 2025 on the horizon, industry voices anticipate a show dominated by AI, security, and integration.
Kristian McCann · 12 Nov 2025
Microsoft Teams for Manufacturing: The Connected Factory Workforce
Microsoft Teams for Manufacturing ties smart factory teams, Teams Phone, Copilot, Dynamics 365 Field Service and IoT alerts together.
Rebekah Carter · 12 Nov 2025
9 Microsoft Teams Security Best Practices: Easy Wins for Safer Teams
Microsoft Teams security best practices help buyers cut governance risk, meet GDPR and HIPAA, and secure Teams, Microsoft Purview and Azu
Rebekah Carter · 11 Nov 2025
Microsoft Teams Change Management: Sustaining ROI
Discover how to sustain Microsoft Teams adoption with proven change management strategies that boost ROI, productivity, and governance.
Rebekah Carter · 11 Nov 2025
Jabra Makes Its Meeting Room Portfolio Smarter With New Jabra Scheduler
Jabra has launched the Jabra Scheduler, a touchscreen panel designed to simplify meeting-room bookings and support hybrid work across modern offices.
Kristian McCann · 10 Nov 2025
Driving Customer Success with Microsoft Teams Analytics
Discover how Microsoft Teams analytics transform collaboration data into customer success, ROI, and operational growth for enterprise teams.
Rebekah Carter · 7 Nov 2025
Modernize Voice Without Disruption: Legacy Systems Meet Microsoft Teams
Dstny Call2Teams connects legacy PBX and UC to Microsoft Teams, enabling PSTN calling and low-disruption hybrid work modernisation.
Christopher Carey · 7 Nov 2025
What is Employee Engagement? The Ultimate Guide to Managing EE in 2026
Discover how AI collaboration tools are transforming employee engagement, productivity, and trust in the digital workplace.
Sophie Wilson · 6 Nov 2025
AI and Collaboration: The New Power Duo Transforming Employee Engagement
Discover how AI collaboration tools are transforming employee engagement, productivity, and trust in the digital workplace.
Guest Blogger · 6 Nov 2025
Microsoft Teams Show - Teams Rooms Rollouts, Multi-Model Copilot & Special Guest Ally Ward
Teams Rooms rollouts, multi-model Copilot and email-to-chat show why Microsoft Teams buyers should track AI, security and change manageme
Kristian McCann · 6 Nov 2025
Microsoft Teams Enterprise Playbook: Driving ROI and Trust
Learn how to maximise Microsoft Teams enterprise ROI with proven strategies for adoption, AI integration, governance and secure collaboration.
Rebekah Carter · 6 Nov 2025
Why Microsoft Teams Adoption Fails — and How to Fix It
Many enterprises struggle with Microsoft Teams adoption. Learn why deployments stall and how training, governance, and AI unlock full ROI.
Rebekah Carter · 4 Nov 2025
The Voice Layer in the Age of AI: Why Speech Still Matters
Voice is becoming a key AI layer for hybrid work, as Dstny Call2Teams links PBX and Microsoft Teams for richer speech insights. Published on UC Today.
Christopher Carey · 3 Nov 2025
Microsoft Teams for Field Service: The Command Center Transforming Operations
Discover how Microsoft Teams for Field Service integrates with Dynamics 365, AI, and IoT to boost efficiency and customer experience.
Rebekah Carter · 31 Oct 2025
Microsoft Teams Phone System ROI: Unlocking True Business Value for the Enterprise
Discover how Microsoft Teams Phone delivers 143% ROI through cost savings, productivity gains, and unified cloud communications.
Rebekah Carter · 31 Oct 2025
Microsoft First, But Not Microsoft Only: Simplifying the Modern Meeting Room
In a world where Microsoft Teams dominates but interoperability is non-negotiable, how can IT leaders simplify, secure, and scale their meeting room…
Rob Scott · 30 Oct 2025