Leading communication and technology company, Microsoft recently announced that their new "Kaizala" solution would be rolling out to all eligible Office 365 and Microsoft 365 commercial customers. The Microsoft Kaizala experience will be generally available in 180 markets, in 40 languages, and is designed to bring unique new features to the Microsoft solution.
Kaizala keeps people connected both inside and outside of a contact directory. Whether you're engaging with flexible workers, freelancers, vendors, or contractors, Kaizala has you covered. There's even a phone number-based identity access system for easy onboarding and an immersive UI for better user experience.
What Does Microsoft Kaizala Do?
Microsoft Kaizala gives companies the opportunity to create organisational groups, build custom workflows and integrations, and gather useful analytics. Anyone in the open Kaizala directory can connect with your team, and you can unlock secure work management with messaging and video integrated. Microsoft is also offering built-in action cards like survey, training, and poll so that you can coordinate work effectively.
Kaizala's highly extensible platform also means that you can build customised workflows to suit your needs and gather insights from state-of-the-art reporting systems. The solution initially launched in India in 2017 and has been rolling out to specific markets since. The positive feedback that Microsoft received prompted the company to deliver Kaizala to all Office 365 customers around the world.
Connecting Microsoft Kaizala to Microsoft Teams
The functionality of Kaizala complements the highly reliable and robust communication and collaboration solutions in Microsoft Teams. Microsoft believes that giving every member in a company's network access to the same collaboration tools - regardless of whether they're inside or outside of the directory, transforms the way that work gets done.
Kaizala capabilities will soon be embedded into Microsoft Teams as an integrated offering within the next 12 to 18 months. Microsoft also recently announced a host of new features to their Kaizala platform, including:
