Nextiva, a business communications company committed to helping organisations manage their communication strategies, recently announced a new solution. The Nextiva Business Suites strategy combines essential business communications with customer experience management tools. Intended for organisations of any size, these Business Suites will help brands to manage their customer engagement and communication environments in a single-pane-of-glass environment.
Nextiva Business Suites promises to disrupt the UCaaS industry by combining state-of-the-art phone services with powerful prospecting, engagement, and customer management tools. The solution will allow businesses to deliver a more integrated and unified customer experience solution.
Exploring Nextiva Business Suites
The launch of Nextiva Business Suites introduces Nextiva's new Business Communication Suite and Customer Relationship Suite. On all services, Nextiva customers will be able to access the benefits of the NextOS platform, a single-pane-of-glass environment that provides easy and streamlined communication any engagement channel.
The Nextiva Business Suites with NextOS include customer engagement and productivity tools that deliver artificial intelligence and automation. What's more, the integrated set of tools in the NextOS platform captures data from every interaction, surfacing crucial information to everyone in the organisation, while enabling companies to manage and track the customer journey.
Delivering Exceptional Customer Experience
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Tomas Gorny[/caption]
