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Carson Hostetter

EVP & GM of AI · RingCentral

13 stories · newest first
RingCentral's Secure UCaaS Platform Keeps Evolving. Its Fast-Growing AI Portfolio Is the Proof
Explainer

RingCentral's Secure UCaaS Platform Keeps Evolving. Its Fast-Growing AI Portfolio Is the Proof

Is RingCentral Secure UCaaS still enough when AI enters the ecosystem? Here's everything you need to know about the portfolio.

Rebekah Carter · 16 Jul 2026
RingCentral, Cox Business Unveil New AI-Powered Contact Center to End the CX Compromise
News

RingCentral, Cox Business Unveil New AI-Powered Contact Center to End the CX Compromise

Cox Business and Ringcentral launch a new omnichannel AI-powered contact center, bringing CX and UCaaS convergence to the market.

Kieran Devlin · 7 Apr 2026
RingCentral's Carson Hostetter on the AI Strategy That's Actually Moving the Needle
Interview

RingCentral's Carson Hostetter on the AI Strategy That's Actually Moving the Needle

UC Today sits down with RingCentral's Carson Hostetter to break down the RingCentral AI strategy driving real customer results.

Marcus Law · 17 Mar 2026
Beyond the Hype: RingCentral's AI Strategy with Carson Hostetter
Interview

Beyond the Hype: RingCentral's AI Strategy with Carson Hostetter

Why RingCentral’s AI strategy matters: Carson Hostetter explains context-led AI, a growing product portfolio and customer results, published on UC Today.

Marcus Law · 17 Mar 2026
Preparing for the Future of Unified Communications in 2026 - UC Roundtable
Roundtable

Preparing for the Future of Unified Communications in 2026 - UC Roundtable

Industry leaders from RingCentral, CallTower, Vonage, and Wildix discuss AI, security and the future of unified communications in 2026.

Christopher Carey · 29 Dec 2025
RingCentral Brings CCaaS Strengths to Salesforce Service Cloud Voice with RingCX Integration
News

RingCentral Brings CCaaS Strengths to Salesforce Service Cloud Voice with RingCX Integration

RingCentral’s RingCX on Salesforce Service Cloud Voice brings CCaaS, AI and digital channels into AppExchange, helping agents work from one interface. Published

Kristian McCann · 6 May 2025
RingCentral Hits Home Run With San Francisco Giants Partnership
News

RingCentral Hits Home Run With San Francisco Giants Partnership

Why it matters: RingCentral’s Giants deal puts RingEX and Contact Center in Oracle Park, boosting employee and fan communications. Published on UC Today.

Kieran Devlin · 16 Apr 2024
Republic Airways Adopts RingCentral for Employee Communications
News

Republic Airways Adopts RingCentral for Employee Communications

Republic Airways has chosen RingCentral MVP and RingCentral Contact Center to power its employee communications.

James Stephen · 1 Sept 2023
RingCentral Replaces Top HR Firm's On-Premise Legacy
News

RingCentral Replaces Top HR Firm's On-Premise Legacy

RingCentral has won the deployment of its UCaaS and CCaaS platform services for human resources firm MMC.

Jonny Wills · 16 Mar 2023
RingCentral Selected by Westland Insurance to Deal with Rapid Growth
News

RingCentral Selected by Westland Insurance to Deal with Rapid Growth

Candian insurance broker Westland Insurance Group has deployed RingCentral to power its business communication needs.

Ryan Smith · 13 Dec 2022
RingCentral UCaaS Offering Selected by Big Ass Fans
News

RingCentral UCaaS Offering Selected by Big Ass Fans

Big Ass Fans has deployed RingCentral MVP (Message, Video, Phone) to its 650 global employees.

Ryan Smith · 29 Aug 2022
RingCentral's Cloud Communications Platform Selected by Bancroft
News

RingCentral's Cloud Communications Platform Selected by Bancroft

Bancroft chose RingCentral cloud communications and Contact Center to cut costs, improve care, and streamline video, Salesforce and Google workflows.

Ryan Smith · 5 Aug 2022
RingCentral Deployed by Preferred Risk Insurance Services
News

RingCentral Deployed by Preferred Risk Insurance Services

Preferred Risk Insurance chose RingCentral MVP and RingCentral Contact Center to scale call handling, support remote work and improve customer service. Publishe

Ryan Smith · 1 Aug 2022