Radisys has released a CPaaS platform that it claims will help service providers monetise 5G. The Radisys Engage Digital Platform (EDP) houses features that include conversational AI, video and social engagement. Al Balasco, Head of Media, Core and Applications Business at Radisys, said: “Network investments, customer relationships, and communication data insights are valuable assets for communication service providers to devise new digital services. “Radisys’ vision is to apply over 20 years of network and media processing expertise to help our customers exploit those assets to create unique applications that serve their customers’ exact requirements and lead to profitable customer and supplier outcomes.
“Engage Digital Platform unlocks that value to meet the needs of one, one million or 100 million of their customers.”
Radisys claims its new platform enables new ways to monetize 4G, 5G and Fixed Network Investments. Radisys believes its business model, coupled with low or no-code apps and easily distributed microservices, will be an attractive proposition for service providers. EDP is available via a cloud model and also in public and private datacentres. In terms of video, EDP brings self-service video bots, predictive video surveillance, a virtual assistant for video conference calls, and AR/VR applications to attract business. EDP has new and improved voice services, speech analytics and computer vision applications. Other EDP features purport to include web-scale and telco-compliance, which provide horizontal scale, support required for edge and private network applications, and a white-label platform to enable brand messaging. Al Balasco previously pointed to the pandemic as a catalyst for mobile operators to provide greater UC&C services.
