Schurz is offering UC services with Alianza's cloud communications platform to simplify operations and generate new UCaaS revenue streams for its customer base.
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The communication technology corporation, Schurz Communications, has created these UC services for its Antietam Broadband and Orbitel customers, as well as to attract new customers.
Alianza's Business Cloud Communications and Business Text Messaging are the core technologies underpinning the service offering.
Tom Williams, Chief Technology Officer for Schurz Communications, said: "Going with Alianza to help us expand our service offerings and the addressable market was an easy, clear-cut decision.
"On top of Alianza's scalable, reliable, easy-to-manage and deploy cloud communications platform — which will allow us to help our customers as they embark on their digital and cloud communications transformations — Alianza was clearly committed to enabling our success.
"They took the time to fully learn and understand our business and provided us with comprehensive support during the deployment phase and beyond.
"In addition to the innovative technology Alianza delivers, they also provide us with compelling go-to-market and sales enablement strategies and materials, which will further support our growth objectives."
The solution allows its customers to meet, chat, talk, and share using extension-to-extension dialling, auto-attendants, calling plans, call handling features, collaboration tools for screen sharing, video conferencing, and team messaging.
Alianza's Cymbus softphone app enables Schurz to spread its functionality to devices, including tablets, smartphones, and PCs, facilitating hybrid working options.
Schurz will be launching its first MSS and SMS solution to help its customers meet their end users on their mobiles.
Alianza's Business Text Messaging can send SMS and MMS messages using local, toll-free, or voice-over-internet-protocol.
A number of customer interactions can be leveraged using SMS and MMS messaging, such as responding to inquiries, automating answers, scheduling campaigns, event promotion, reminders, and more.
