A leading provider of communication services, ShoreTel recently announced the development of their new partner program for developers and businesses who build SMS and Voice solutions through the ShoreTel Summit platform.
ShoreTel Summit is a true Communications Platform as a Service (CPaaS) solution for building custom voice and SMS apps. It's all about APIs for developers that enable organisations to innovate and think outside the box when it comes to business processes and communications.
The "Summit Partner Program" will provide resources such as development support, certification training, and co-marketing that enable partners to reduce their time to market. Additionally, partners will benefit from profiles within the ShoreTel online TechConnect marketplace, which increases their visibility to existing ShoreTel customers.
According to CMO of ShoreTel, Mark Roberts, the Summit Partner Program represents a natural progression of "TechConnect" the system that makes it easier for businesses to integrate ShoreTel products into their service solutions, while giving customers the flexibility they need to address their unique requirements. The Partner Program will also allow ShoreTel to engage with a new range of partners, and introduce their existing community to a wider range of revenue potential.
The ShoreTel Summit Partner Program
The new program will support three types of partners: Module, Application, and Solution. Solution partners can use Summit to develop customised SMS or voice applications, or integrate new communication solutions into existing environments. Already, many longtime channel partners with ShoreTel have expanded their business to become Summit partners, including Palitto consulting services, Converged Technology Professionals, and LANtelligence.
According to the president of business development for Converged Technology Professionals, becoming a Summit solution partner has enabled them to transform the way they interact with clients. Now, they can use client data and Summit services to deliver real-time solutions like credit card transaction processing or self-help automation. They feel that Summit has allowed them to meet with client needs in a new and improved way.
