SIPPIO and Akixi have partnered to empower enterprises with advanced call analytics for Microsoft Teams.
The collaboration between SIPPIO and Akixi combines SIPPIO’s leading cloud comms solutions with Akixi’s advanced call analytics platform. This partnership aims to enable service providers and resellers to deliver businesses real-time insights into call activity, performance, and customer engagement.
Dawn-Marie Elder, Chief Operating Officer and General Manager of SIPPIO, commented:
Our partnership with Akixi represents a significant step forward in empowering organizations with the tools they need to optimize communication and collaboration. By integrating the SIPPIO platform with Akixi’s powerful analytics, we’re enabling our partners and end-users to unlock new efficiencies and drive better business outcomes in Microsoft Teams."
Together, the companies intend to provide seamless integration that bolsters Microsoft Teams with powerful, data-driven decision-making tools. Both companies stress this news highlights their shared commitment to supporting businesses in adapting to the constantly evolving UC landscape.
“Akixi’s partnership with SIPPIO strengthens the ability of service providers to deliver richer, more scalable Microsoft Teams voice offers that meet the evolving needs of their business customers,” added Andrew Reilly, CEO of Akixi.
“By integrating SIPPIO’s powerful automation platform with Akixi’s advanced analytics, service providers can deliver more valuable and differentiated cloud communications services, and enterprises can transform customer experiences, drive productivity, and make more informed decisions."
What Else Has SIPPIO Been Up To Recently?
SIPPIO announced its new Beacon solution last month, a business intelligence tool integrated directly into its portal that delivers critical business insights.
