Recorded during the Cloud Comms Summit 2019 this interview with Sam Giggle, Business Development Manager at TelcoSwitch, examines their attendance at the event and summarises some of their main focuses.
Sam explains that there are various advantages for partners when using TelcoSwitch. Because of their born on the cloud, in-house, development platform they are able to offer their partners much greater speed when it comes to the development of new features and functionality.
Some of the latest developments focus on the use of artificial intelligence which can be applicable for sentiment analysis providing a vital tool for service providers to enhance their offer to customers.
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