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Front pagesponsored · New Era Technology
UC&C9 Nov 2023 · 1 min read

Super Charge Your Virtual Agents with AI

AI and machine learning are advancing virtual agents, helping VC/UC teams improve experiences. UC Today speaks with New Era's Andrea Smith.

Watch on YouTube

UC Today's David Dungay speaks to industry expert Andrea Smith, Executive Director, New Era.

In this session, we discuss the following:

  • How has AI & machine learning advanced the use of virtual agents?
  • Recommendations for implementing AI into the VC/UC operations
  • How does New Era help organisations improve the virtual agent experience?

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You can also join in the conversation on our Twitter and LinkedIn pages.

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