Switching to the cloud is quickly becoming a mandatory part of any business transformation. If the COVID-19 pandemic proved anything to the current landscape, it’s that flexibility is key. When employees can’t enter the workplace, or collaborate in-office, the cloud keeps the lights on.
The cloud is also an environment that allows organisations to keep growing and supporting their customers in any environment. Tools like CCaaS and UCaaS means that employees can work and serve their communities from virtually any space.
However, any strategy for digital transformation requires careful consideration of all the factors, including security, privacy, and compliance.
Endpoint Management for Security in the Cloud
It’s easy to get caught up with the software side of things in the migration to the cloud. A cloud environment ensures that you can unlock new functionality and features for your business in seconds. With service management tools, you can provision tools to your employees in no time, patch problems, and update software.
However, the endpoint is also a crucial part of the cloud journey, and it’s something that makes a big difference to your security strategy. According to IDC, around 70% of successful business breaches begin at the endpoint.
Even if your UC and contact centre software is secure and protected, your entire business could suffer because of a problem with the computer or smartphone your employee is using. That’s why it’s so important to have the right endpoint management service in place. With endpoint management tools, IT teams can constantly monitor the performance of their workforce from a distance.
If an app or software solution detects a threat on an employee’s endpoint, it can send an instant alert or notification to an IT expert. This could lead to either the IT professional assessing and removing the problem. Or, in some cases, endpoint management tools can automatically deal with the issue without human intervention.
Where Does Endpoint Management Secure the Cloud?
A good endpoint management strategy ensures that your team has an end-to-end view of everything that’s happening in your communication stack. That’s not always easy to accomplish in an environment where your team members aren’t in the same place. With endpoint management tools, you can check everything from which apps your employees are using, to how much bandwidth they’re consuming every day.
