TeamViewer has expanded its portfolio of employee experience services in acquiring 1E.
TeamViewer, a remote connectivity and digital workplace solution provider, has announced an agreement to acquire 1E, a London-based digital employee experience (DEX) management tool business, from Carlyle Europe Technology Partners, part of global investment firm Carlyle, in a deal valued at $720 million.
TeamViewer suggests the move positions it as a key player in the digital workplace market by combining its expertise in remote access and support with 1E’s autonomous IT platform. The integration aims to enhance customer benefits by proactively preventing IT issues and delivering efficient remote support to address them.
“With the acquisition of 1E, TeamViewer will enter a new era of intelligent endpoint management by providing customers with a smart solution for preventing and tackling technology issues with minimal friction,” said Oliver Steil, CEO of TeamViewer.
Together with 1E, we are ideally positioned to meet growing customer demands for more real-time, automated, and proactive approaches in the IT and the OT space. TeamViewer’s largest acquisition to date marks an important step forward to accelerate enterprise growth, drive innovation and deliver greater value to our customers. We are excited to work with Mark, Stephen and the fantastic 1E team.”
TeamViewer says that its integration with 1E will create an industry-leading solution for IT operations, intelligent endpoint management, and an improved user experience in the digital workplace. This solution will offer a comprehensive, one-stop shop for modern IT needs.
As part of the 1E acquisition, TeamViewer will expand its leadership team. Mark Banfield, CEO of 1E, will join as Chief Commercial Officer, and Stephen Tarleton, 1E’s CMO, will become Chief Marketing Officer. Additionally, Mei Dent, Chief Product and Technology Officer, has received a three-year contract extension to advance TeamViewer’s product and R&D strategy.
These changes align with TeamViewer’s and 1E’s strategies. Both companies outline the focus on growth and innovation in intelligent endpoint management and the digital workplace, leveraging 1E’s expertise to enhance capabilities.
