Wondering which RingCentral productivity features will have the biggest impact on your workforce? As the workplace continues to evolve, innovators like RingCentral are constantly looking for new ways to empower modern employees.
Investing in state-of-the-art artificial intelligence, unified cloud solutions, and powerful communication tools, RingCentral has built a sensational platform for teams. There are dozens of incredible features to explore, but some will have a bigger impact on your productivity than others.
Today, we’re taking a closer look at some of the best RingCentral productivity features worth exploring to transform business performance.
The Top RingCentral Productivity Features
More than just a leader in the UCaaS world, RingCentral has made waves in the tech industry through various intuitive cloud-based tools. With solutions like RingCentral MVP, companies can tap into a vast range of communication and collaboration capabilities.
Plus, the company offers a variety of tools for CPaaS and CCaaS, ensuring organizations can connect all of their cloud solutions into an easy-to-use environment. Here are some of the top RingCentral productivity features across the portfolio.
1. AI Video Meetings
Built into the RingCentral MVP toolkit, RingCentral’s video meeting and conferencing tools are packed with unique solutions to improve team performance. The platform supports HD video on any device and quick transitions between devices. Plus, it offers uncompromised security to give team leaders and business owners exceptional peace of mind.
When it comes to RingCentral productivity features, however, the AI solutions built into the video platform are particularly impressive. RingCentral offers AI-powered noise reduction to minimize disruptions in conversations and live transcription for improved clarity.
Plus, users can access advanced meeting insights with automatically-generated summaries, highlight reels for videos, transcripts, and analytics.
2. Creative RingCentral Productivity Features: Whiteboards
More than just a valuable endpoint in many business environments, whiteboards can also be highly valuable tools for digital collaboration. RingCentral whiteboard, introduced in 2022, RingCentral whiteboards are packed with features to boost productivity and engagement.
The large digital canvas replicates the whiteboards found in typical meeting rooms, allowing users to write, draw, and add graphics. Whiteboards can expand infinitely and come with handy features like a magic highlighter for text and pointing tools.
Plus, you can save your finished canvas as an image to share with your teams whenever you like. RingCentral’s whiteboard even has the option to “bring everyone” to your space on the canvas for quick insights.
3. Push to Talk
When it comes to RingCentral productivity features, something as simple as “push to talk” might not seem particularly intuitive. However, this functionality can be essential for frontline workers. In the past, staying connected to the back office required users to carry an extra device.
RingCentral’s cloud-based solution can be accessed on any device, making it quick and straightforward for users to send messages wherever they are. You can transition from voice calls to video and SMS. Plus, there are even AI-assisted audio captions, which help improve clarity.
There’s also the option for users to show viewers exactly what they’re seeing at any time with access to their smartphone camera.
4. Virtual Agents for Connected Contact Centers
For some time now, RingCentral has stood at the forefront of the quest to connect UCaaS and CCaaS. The company’s MVP solution integrates perfectly with its contact center tools, aligning back-end and front-end employees for exceptional productivity.
There’s also the option to leverage RingCX, RingCentral’s AI-powered contact center solution, which has many unique benefits to explore. Integrated with the MVP platform, this cloud-native solution comes with built-in virtual agents powered by Dialogflow and virtual assistants.
The solution can transcribe and summarize calls automatically, provide conversational insights, and even collect action items for teams to follow up on. Plus, real-time AI-driven agent assistance available to help guide team members with contextual suggestions.
5. RingCentral Productivity Features for Sales: RingSense
One of the most exciting RingCentral productivity features to emerge last year, RingSense is a sensational solution designed for sales professionals. It’s more of a platform than a basic feature, offering voice and natural language processing access.
RingSense for sales uses generative AI and conversational intelligence to examine conversations and look for opportunities in every interaction. It can create notes and summaries automatically, produce scores for reps, and validate customers. Plus, keyword and phrase is tracking, too.
Companies can even use RingSense to automate repetitive tasks, make sharing information between team members easy, and more. Moreover, the solution integrates with critical systems like CRM tools to help unify your data.
6. RingCentral Breakout Rooms (and Huddles)
Included in the RingCentral MVP platform, breakout rooms are an excellent way to boost productivity and align teams in the modern workplace. With breakout rooms, business leaders can rapidly sort teams into smaller groups for brainstorming sessions or training.
Plus, collecting and recording information from every meeting makes it easy to ensure each employee can walk away with the right action items and insights.
As a bonus, RingCentral also offers the opportunity to create “huddles.” These ongoing small meeting rooms allow colleagues to come and go as they please. It’s like having a virtual space where all your hybrid and remote workers can stay connected.
7. RingCentral APIs
As mentioned above, RingCentral is more than just a UCaaS vendor. The company has actively transformed the communication and business landscape in recent years. With an “open ecosystem,” RingCentral allows companies to customize their communication stack.
