Ever since they announced the move away from Skype for Business, Microsoft has been putting all their time, energy and creativity into making Teams an exceptional solution for communication and collaboration. This Summer, we've already seen a host of new updates to the application, including everything from Microsoft Remote Assist to Direct Routing in public preview. Here are some of the latest updates to hit the Teams experience.
New Communication and Collaboration Features
Perhaps the biggest update for Teams this June is access to Direct Routing. In the Winter of 2017, Microsoft began offering Microsoft Calling plans which allowed a huge selection of customers from 9 different countries to start logging into the Teams experience. The Direct Routing ability allows customers to connect to Microsoft Teams in a brand-new way.
Aside from Direct Routing, Microsoft has also introduced:
- Better access to SharePoint documents, previews, metadata, pinned items, and flows within the Teams application.
- Delegate set up for calls in Teams so that people can make and receive calls on a team leader's behalf.
- Remote Assist with mixed reality, so you can call someone on Hololens to fix problems using unique "shared perspective" annotations.
- The ability to create teams using previous setups as templates
Third Party Apps and Processes
Microsoft now allows Teams users to create their own bespoke teams through APIs in Microsoft Graph. Using a range of APIs, you can manage Teams content in a way that suits you. Additionally, you can also control access to customised apps and distribute apps to users throughout an organisation by publishing systems to your company's Teams app catalog. Other collaborative updates include:
- Extensions and customizations with third-party processes and apps
- Apps in chat: In the Developer Preview, you can update your app to use it in group chat and private 1:1 conversations. You can also add a chat or tab with a bot to access more immersive collaboration scenarios.
- Opportunity to search through lists of apps available for Microsoft Teams in AppSource.
New Features on Teams for iOS and Android
For the Android and iOS apps specifically designed for Microsoft Teams, there are plenty of great new updates for mobile workers to enjoy. For instance, you can join a call or meet with Teams more easily, with a new mobile meeting functionality that allows you to request for a meeting to call you back on your smartphone.
