UC Today’s Kieran Devlin spoke to Irwin Lazar, President and Principal Analyst at Metrigy, at this year’s UC Expo about the following:
1) What major trends are impacting security and compliance as we approach 2025?
2) Is there a growing AI backlash?
UC Today’s Kieran Devlin spoke to Irwin Lazar , President and Principal Analyst at Metrigy, at this year’s UC Expo about the following: 1) What major…
UC Today’s Kieran Devlin spoke to Irwin Lazar, President and Principal Analyst at Metrigy, at this year’s UC Expo about the following:
1) What major trends are impacting security and compliance as we approach 2025?
2) Is there a growing AI backlash?
3) Microsoft and Teams' tentative crossover into the contact centre space
Thanks for watching, if you’d like more like this, don’t forget to SUBSCRIBE to our YouTube channel.
Does this reflect your experience?
opening the room…
GoTo CX Complete promises companies a UCaaS and CCaaS layer that can evaluate 100% of interactions. Here's what buyers need to know.
Rebekah Carter · 13 Aug 2026
Cisco's Collaboration business had its best quarter in seven years in Q4 FY26, with Webex, devices and contact center all growing
Marcus Law · 13 Aug 2026
Microsoft is retiring Teams Live Chat in October 2026, just months after expanding it, pointing customers to Copilot Studio instead
Marcus Law · 10 Aug 2026