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InterviewUC&C3 Oct 2024 · 1 min read

UC Expo With Irwin Lazar: Security Trends, AI Backlash & Microsoft’s Next Move

UC Today’s Kieran Devlin spoke to Irwin Lazar , President and Principal Analyst at Metrigy, at this year’s UC Expo about the following: 1) What major…

UC Today’s Kieran Devlin spoke to Irwin Lazar, President and Principal Analyst at Metrigy, at this year’s UC Expo about the following:

1) What major trends are impacting security and compliance as we approach 2025?

2) Is there a growing AI backlash?

3) Microsoft and Teams' tentative crossover into the contact centre space

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