Alianza is acquiring Metaswitch from Microsoft.
Leading cloud comms platform Alianza has announced a definitive agreement with Microsoft to acquire Metaswitch, a provider of high-performance comms software.
Alianza outlines that the acquisition will expand its customer base to include over 1,000 communications service providers, including 19 of the top 20 global operators. Additionally, it says the move will bolster Alianza’s service portfolio, paving the way for a future of cloud-orchestrated, AI-powered communications.
Brian Beutler, Founder and CEO of Alianza, commented:
The acquisition of Metaswitch is about resetting the playing field and enabling service providers to reassert their market leadership. The Alianza cloud communications platform empowers operators to monetise network investments through improved customer experiences and the delivery of modern, high-margin communications service offerings.”
Alianza outlines that integrating Metaswitch’s voice software, IP protocol, and engineering talent introduces several critical benefits to operators.
Firstly, it says it will drive revenue growth by helping service providers close the services revenue gap and better monetise their network investments, enabling them to stay competitive. Deployment flexibility is also noted as a key advantage, as Alianza allows providers to deliver solutions via on-premises, public, private, or hybrid cloud models, tailoring services to customer needs.
Consolidating complex voice operations onto a single platform, simplifying management, and reducing overhead intends to improve operational efficiency. Finally, Alianza emphasises its focus on innovation, including AI-based capabilities, will help service providers generate new revenue and deliver enhanced automation and insights to elevate the customer experience.
“Alianza’s commitment to innovation and customer experience sets a strong foundation for Metaswitch customers to continue to grow their business,” said Yousef Khalidi, Microsoft Corporate Vice President.
“The telecommunications industry remains a priority for Microsoft, and we will continue to empower telecom operators to modernise, monetise, and innovate through our secure AI platform. As we advance our cloud platform and AI capabilities, partners like Alianza are crucial for providing support to our mutual customers.”
The transaction is anticipated to be finalised in the first quarter of 2025.
Alianza Reveals CLOUDEDGE Legacy Voice Migration to Cloud
In May, Alianza introduced its new access control solution, CLOUDEDGE, to offer telcos a way to streamline legacy voice migration to the cloud.
The cloud communications platform offers telcos a “low-risk path” to streamlining operations, enhancing network management efficiency, and accelerating innovation.
While telcos have previously implemented UCaaS cloud services and migrated softswitch services to the cloud, Alianza stressed that CLOUDEDGE distinguishes itself by enabling the migration of even the most complex legacy time-division multiplexing (TDM) infrastructure. This solution aims to ensure a seamless transition with no significant risk to existing services.
