Welcome back to another week of thrilling insights from the world of Unified Communications, Collaboration, and Customer Experience.
As we head into the last couple of months of the year, the industry’s major brands don’t seem to be slowing down. Microsoft Teams hit an all-time high with its daily active user count, and Cisco recently announced some new security updates at its partner summit.
Over the last seven days, we’ve shared our exclusive mobile UC and fixed-mobile convergence roundtable, as well as stories on some of your favourite brands. Here are the top stories from the last week you don’t want to miss.
Microsoft Hits a New User Record
Microsoft, the industry leaders in collaboration and productivity solutions, recently shared its 2021 first-quarter earnings information with stakeholders. CEO, Satya Nadella, announced that Microsoft Teams surpassed an incredible 115 million daily active users (DAU). The number of people on Microsoft Teams has increased by an astounding 53% since early May.
In 2020, Microsoft has had an incredible surge in popularity and attention from users around the world. In just the past quarter, the service accumulated more than 30 billion minutes of meeting time in just one day. Microsoft’s revenue also reached a whopping $37.2 billion in the latest quarter. Read the full story here.
Mobility and Fixed Mobile Convergence Roundtable
As the demand for flexible working solutions continues to rise, companies everywhere are searching for ways to bring our mobile devices into the professional world. Fixed-mobile convergence, mobility, and mobile UC are quickly emerging as crucial topics of conversation before any significant UC investment. That’s why we decided to discuss the latest evolutions in the industry with some of the sector’s market leaders.
In our recent roundtable, we caught up with Unify, CounterPath, BICS, and Tango Networks to discuss the challenges and opportunities of the mobile landscape for 2020 and 2021. See the full roundtable with insights from each brand here.
Cisco Reveals New Updates at Partner Summit
Cisco has been hosting a partner summit for over 20 years now – but this was the first year that the event was all-digital. CEO, Chuck Robbins, used the virtual platform as an opportunity to announce a range of up-to-date solutions for Cisco partners. According to Robbins, these latest adaptations will help IT teams to accelerate cloud adoption and transform operations.
New introductions from Cisco will support IT managers in simplifying their operations with consistency across the edge, on-premises, and the public cloud landscape. During the partner summit, Cisco revealed new information on a new Kubernetes service, as well as various security updates. Check out the latest details here.
UC Trends 2021 with Charanya Kannan, ‘CK’, of Talkdesk
We recently began our annual UC Trends series once again this year, to bring you everything you need to know about the upcoming challenges and opportunities that await in 2021. In this session, our very own Rob Scott hosts Charanya Kannan, ‘CK’, the Chief Product Officer of Talkdesk, to discuss the future of work and the changes that teams can expect on the horizon.
CK talks about the way that communications have been changing in recent months, and what kind of influential innovations are likely to emerge next year. You can watch the full interview on UC Today, or on YouTube as part of our complete UC Trends 2021 series. View the video here.
Dubber Introduces New Microsoft Teams Tools
Leading provider of cloud recording and data capturing solutions, Dubber, recently announced the arrival of some new features for Microsoft Teams users. Dubber has rolled out a worldwide launch of Unified Recording for Microsoft Teams, giving companies everything they need to record conversations on Teams in any format. You can also convert your Teams discussions into rich voice data for compliance and search purposes.
The Unified Call Recording solution from Dubber is the first solution of its kind to appear on the Microsoft Teams platform. This new service takes full advantage of Dubber’s ability to capture any conversation on Teams (voice or video) in the cloud. Read about the release here.
What was your favourite story from the last week on UC Today?
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