Connex21 Virtual, Presented by Alcatel-Lucent Enterprise

Read our round up of the ALE's first-ever virtual event

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ALE-Virtual-Connex21-Build2last
Unified Communications

Published: February 4, 2021

Ian Taylor Editor

Ian Taylor

Editor

I sat down with Jack Chen, CEO, Alcatel-Lucent Enterprise, who told me about the Connex21 virtual. The event, aimed at  ALE partners, featured over 2,100 Alcatel-Lucent Enterprise partners and industry analysts from all over the world.

Chen noted that the event was a platform for the organization to outline its strategy for 2021. Chen said that it got used to discuss the company’s core business objectives and to define its product roadmap, too. “This year was the first time that we hosted a Connex event virtually,” Chen said. The event was largely focused on how last year was a game-changer for the industry and how we can bounce back in 2021.

What did I miss?

According to Chen, all the sessions went well. He brought it to my attention that at Connex21 company executives hosted dedicated sessions to share ALE’s customer focus. Many of the sessions also highlighted how solutions get built to specification and tailored to meet customer needs. He said that they also wanted to demonstrate the impact of the organization’s innovations in vertical markets at this year’s event.

“Product specialists presented the Alcatel-Lucent Enterprise roadmap for new solutions, which get designed to support partners in solving business issues and driving growth for customers”

Chen said they spoke in detail about how Alcatel-Lucent will support its partner community in 2021 to help customers to grow with cloud solutions, noting:

“One key aspect I pointed out to our delegates is that 2020 was a year of monumental change. The way we work is different, and some of those changes will stay with us.”

He called this a crisis – one that pointed out something good – however, the crucial need for digital transformation. “Technology enables businesses to generate revenue, to retain staff, and to keep going in very challenging conditions.” He continued, sayings that technology also helps us adapt and establish ways to grow. Chen noted that the event’s format proved to be effective for attendees.

“Moving Connex21 to a virtual setting was not without its challenges. However, we have an excellent team, and careful planning and coordination ensured it was a great success. I am incredibly proud of everyone who played a part in executing Connex21.”

Jack Chen
Jack Chen

If you missed out on the event, you missed out on several live chats along with a question and answer session.

“We have already had the chance to read feedback forms from participants, and 95% were very positive on the format and content of the event.”

Thinking you missed something golden? Chen says that the platform will be live for one year and that all registered business partners and analysts can access content on-demand, along with explore the resource center and listen to recordings – including the Q&A that happened at the event.

Looking toward the future of the event, Chen said that Connex will return at the start of 2022, adding that the company is hopeful for a face-to-face event. “However, we will have to see how the situation pans out and if it is safe and appropriate to do so.”

 

 

ChannelDigital TransformationEventUCaaS
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