Anurag Dhingra discusses his new role, AI innovations, and Cisco’s strategic vision with Dave Michels.
Join Dave Michels as he welcomes Anurag Dhingra, the newly appointed Senior Vice President and General Manager of Cisco Collaboration, for a dynamic conversation about the future of collaboration technology at Cisco. Anurag, a 25-year veteran of Cisco, has held multiple leadership roles, including CTO and CPO for Cisco’s collaboration business. In this interview, he shares his insights on:
- His New Role and Strategic Vision: Anurag discusses his transition to SVP and GM, emphasizing continuity in leadership and his focus on capturing emerging opportunities within Cisco’s collaboration portfolio.
- AI as a Game-Changer: While AI is a buzzword, Anurag argues that we are only at the beginning of leveraging AI’s potential in business transformation, especially in customer experience.
- Innovations in WebEx and Beyond: Anurag highlights Cisco’s commitment to driving innovation in the WebEx Suite, the integration of AI, and the growing importance of customer experience platforms like CPaaS.
- Cisco’s Evolving Collaboration Strategy: He also addresses the internal promotions within Cisco, the success of the Microsoft partnership, and how Cisco’s collaborative solutions are set to expand with new technologies like IoT and integrations with Splunk and Meraki.
This conversation offers a rare glimpse into the mind of a leader steering one of the world’s most significant collaboration platforms. Don’t miss Anurag’s vision on how Cisco plans to stay ahead in a rapidly evolving tech landscape.
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Anurag Dhingra
Dave Michels
Discover expert insights with Dave Michels, Principal Analyst at TalkingPointz and author of the TalkingPointz Insider report. Dive into a concise, in-depth analysis of enterprise communications. Choose from free or premium subscriptions at TalkingPointz.
