Microsoft Teams has started making some serious waves as the go-to choice for enterprise collaboration. Everywhere you look, people are adopting Microsoft as their all-in-one solution for productivity and teamwork. With Microsoft Teams, Office 365, Outlook, and more, Microsoft can quickly transform an entire workforce.
Unfortunately, businesses adopting a Microsoft-first tech stack face some serious problems with the cloud-based portfolio stutters. On the 28th of September 2020, Microsoft suffered from a massive outage across the United States. Users of everything from Microsoft Teams to Office 365, Exchange, Outlook, SharePoint, Azure, and OneDrive suddenly couldn’t log into their accounts.
The problems started to emerge around 5pm ET, and service didn’t return to normal until 10pm E.T for many customers. So, where did the issue come from?
Where Did the Problem Begin?
This isn’t the first outage that Microsoft has experienced in recent years. The company, alongside competitors like Slack, Cisco, and Zoom occasionally face issues with technology not working quite the way it should. However, when an issue is as big as the latest outage from Microsoft, customers are often left wondering whether a cybersecurity issue is at the root of the problem.
The good news is that so far, there doesn’t seem to be any sign that Microsoft’s problem was the result of a cyber-attack, or any ongoing problems. After users took to Twitter to complain that they couldn’t access their favourite workplace tools, Microsoft 365 responded with a status message. According to the team, they identified a “recent change” that may have caused the issue:
We've identified a recent change that appears to be the source of the issue. We're rolling back the change to mitigate impact. Please follow https://t.co/AEUj8uAGXl for updates on this issue if you are unable to access the admin portal.
— Microsoft 365 Status (@MSFT365Status) September 28, 2020
