Webex, one of the big UC platforms on offer, gives users a multitude of tools and abilities they need to connect with their colleagues, customers, and conference attendees.
With video being a major draw for UC systems, it's no wonder that Webex has invested heavily in its features.
Featuring everything from commonplace screen sharing—where users can share their entire screen or specific applications—to interactive whiteboards, which allow participants to brainstorm ideas visually during meetings, users are provided with advanced tools to enhance collaboration.
Amid all the fanfare surrounding features, the most pressing questions often pertain to practical aspects of meetings, such as “Where are the recordings saved?”
This question is not only relevant for current Webex users who may need to save videos for compliance reasons but also for those exploring the platform in more detail.
Therefore, we’ve put together a guide highlighting not only where videos are saved on Webex but also how it works and what you can do to change it.
- Get an overview of Webex as a whole with The Complete Cisco Webex Guide: Features, Pricing and More
Understanding Storage Options for Webex Recordings
Webex primarily offers two storage locations for recordings: cloud storage and local device storage.
The choice between these options depends on meeting settings, user preferences, and organizational policies. Cloud recordings are stored on Webex servers and can be accessed through the Webex web portal, while local recordings are saved directly to the user's device.
When a user initiates a recording, Webex automatically saves it to the predetermined location based on settings configured for that particular meeting or account. For cloud recordings, this process involves uploading data to Webex servers, which may take some time depending on recording size and internet connection speed.
It’s important to note that processing delays can occur—especially for cloud-based recordings. These delays depend on factors such as recording size and server load, which can sometimes lead to confusion when users attempt to access their recordings immediately after a meeting.
Accessing Cloud and Local Storage in Webex
For recordings saved to the cloud, users can log into their Webex account through a web browser. Once logged in, they should navigate to the Recordings section, where they’ll find a list of their recorded meetings under “My Recordings.” This centralized storage makes it easy for users to access their recordings from any device with internet connectivity.
Cloud storage offers several advantages, including easier sharing via links and accessibility from multiple devices. However, it’s subject to storage limits set by the organization’s Webex plan. IT administrators should monitor these limits and manage storage accordingly.
Local recordings are saved directly to the user's device. On Windows computers, these files are typically stored in the “Documents > Webex > Recordings” folder. Mac users can find their recordings in the “Home > Webex > Recordings” directory.
IT professionals should note that users can modify this default save location through the Webex app preferences:
