The nature of communication is changing. Telecoms decisions you make now could be the difference between future profit and loss, between success and failure.
VoIP - or Voice over Internet Protocol to use its full name - is a technology with a range of uses. But as the name suggests, its main function is to allow communication between phones, computers, and other devices that have an internet connection.
VoIP technology isn’t new. It has existed in various forms for many years and as the internet has advanced and transformed the way we interact, VoIP has developed to meet the needs of businesses. Its benefits are now obvious and its use increasingly widespread.
And with exciting developments expected for VoIP in 2020, the time has come to ditch your business landlines and make the switch to VoIP.
Who Uses VoIP?
There are over three million VoIP subscribers in the UK alone. More SMBs than ever are adopting Voice over IP as they realise it can save them money and lead to more efficient, consistent, and practical communication.
VoIP can be used to support multiple communication platforms and is the preferred choice for replacing outdated twentieth-century phone systems. And when a tech giant such as Dell is using it, it’s time to see how your business can benefit from VoIP too.
Why Choose VoIP?
Deciding on a phone system is an important business decision. It will affect the way you interact with clients and can have an impact on the way your business is perceived. It may even form a part of that all-important first impression.
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Source: IHS Markit[/caption]
So it’s a decision that needs to be given proper thought, with an emphasis on company strategy and your plans for the future.
Here are six great reasons to bring VoIP into your business now.
1. Make remote workers more connected
One major benefit of choosing a VoIP system for your business is that it allows all colleagues to use the same phone system, wherever they are. Whether workers are in the office, working remotely, or on the road, the only requirement for using VoIP is an internet connection.
2. Future Proof Your Business
As you look to prepare for a telecoms future that promises to be very different from the present, don’t forget that communications giant BT is switching off all ISDN communications in 2025.
That makes VoIP, which only needs an internet connection to function, an incredibly viable and sensible choice for your communication system of the future.
3. Bring Reliability to Your Telecoms
Another major benefit of moving away from traditional telephone systems and towards VoIP is reliability. Whereas ISDN takes time to set up and requires a physical wire to transmit information, VoIP installation takes seconds and - provided there is a valid internet connection - is far less prone to call failures.
4. Integrate Your Comms Channels Seamlessly
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Sam O'Brien[/caption]
VoIP is also at the top of the pile when it comes to unified communications. The need to communicate with clients on a variety of platforms has never been greater and VoIP offers seamless integration for your business.
Source: Internet Innovation[/caption]
