With more than 15 years of experience working with global leaders in communications, Xarios has earned its place among the top competitors in UC&C. The brand is responsible for developing, designing, and supplying a host of telephony applications and UCaaS offerings that put usability and simplicity first.
For companies keen to leverage the latest in innovative communications technology, Xarios makes digital transformation simple. Several companies and channel partners have built disruptive packages with the Xarios application portfolio.
Here’s your guide to the Xarios Technology platform.
Xarios History
Xarios Technologies was founded in 2007. The company was created to respond to the growing demand for flexible and customisable communication applications in the marketplace. Xarios is an innovator in the Communication Platform as a Service (CPaaS) marketplace, with 100,000s of global users.
Today, the company offers a wide selection of products, ranging from cloud telephony facilities to keep companies connected wherever they are, to Contact Centre as a Service, with in-built call analytics. The Unified Communications offering, Dimensions Voice, is built on top of a reliable background of CPaaS functionality.
Xarios supports channel partners across the globe in creating differentiated product offerings, through a comprehensive UCaaS platform, scalable call recording, and even enhanced IVR solutions for the modern contact centre.
Xarios Dimensions Voice Key Features
Dimensions Voice is a compelling UCaaS offering from Xarios, bringing together a host of flexible communication features. Though the UCaaS solution is new to Xarios’ portfolio, it builds on the company’s heritage of powerful CPaaS functionalities, with a device-agnostic approach.
Dimensions Voice is designed for UK resellers that need to differentiate their offering, with flexible integrations through Bring Your Own Carrier setups. Features include:
- Simple licensing: A simple licensing strategy makes it simple for channel partners to provide their users with an experience that’s suited to their needs. Users can be licensed for multiple devices, rather than one device at a time. Users can connect via WebRTC, UConnect softphones, handsets, and MS Teams
- Video conferencing: Ready to support the new age of hybrid work, Xarios offers video conferencing within the UC environment, ready to be accessed via compatible devices. Multi-party video calling is available for any business
- Reporting and analytics: A wide range of reporting and analytics functions are available to every user as standard. Historical call data and real-time wallboards work together to offer an end-to-end view of communication and contact centre functionality. The analytics approach allows for a more data-driven business
- Call recording: Call recording forms a central component of the Xarios platform stack, allowing for more secure and compliant solutions. The Dimensions Voice platform is fully encrypted with DTMF and pause/resume functionality included within the standard offering
Xarios Go to Market
Xarios is a reseller-only company dedicated to assisting partners in capturing and maintaining their target market. The Dimensions Voice solution is flexible enough to suit the needs of countless companies, with extra access to tools like call analytics and live stats available.
