Zoom has announced a range of cybersecurity enhancements for its platform, including end-to-end encryption (E2EE) for Zoom Phone.
E2EE was previously only available in Zoom Meetings, but one-to-one phone calls can now be upgraded to higher security via the Zoom client by clicking “more”, followed by the encryption option.
E2EE on Zoom Phone will be available next year.
During her Zoomtopia session, Nitasha Walia, Group Product Manager for Zoom Meetings, said: “At Zoom, security and privacy are the cornerstones of everything we do.
“We are continuously innovating our security capabilities to give you more control with customisable features such as end-to-end encryption, secure login and role-based access controls”
Zoom said that it is working with Okta to help verify users as they join new meetings.
The identity verification programme users multi-factor authentication and relies on certain criteria to validate users, such as:
- Who they are: Role in an organisation, credentials and networks in use
- What they have: Devices, authentication apps, codes, biometrics, and email addresses
- What they know: Passwords, security questions and profile information
Walia said that the increase in social engineering has been the trigger for the latest advancements.
“In a world of deep fakes and identity thefts, it is becoming increasingly important to verify the user’s identity,” she explained.




