Zoom’s Transformative Workplace Platform Now Generally Available
Zoom has announced that its potentially transformative AI-powered communications and collaboration platform, Workplace, is now generally available.
Initially announced at Enterprise Connect last month, Workplace introduces new features designed to help users rethink teamwork, foster connections, and enhance productivity—all within the familiar Zoom environment and powered by its flagship AI Companion assistant.
Smita Hashim, Chief Product Officer at Zoom, said:
Zoom Workplace delivers an AI-powered experience that fuels productivity and collaboration to help teams make the most of their time. Modern workforces need AI deployed seamlessly across their workflows in a cost-efficient way. Zoom AI Companion, available at no additional cost, helps make connecting with colleagues and customers easier and helps to get work done more efficiently, so they are free to tackle meaningful projects that drive business impact.”
Starting today, account owners and users (pending admin approval) can update their Zoom app to version 6.0.0 or download it directly from the Zoom website to gain access to Zoom Workplace and its array of new features and capabilities.
NEC To Shutter On-Premises UC Operations Outside Japan
NEC has announced it will shutter its on-premises unified communications operations outside Japan over “the next few years”.
The vendor explains the decision as responding to the evolving market demand for more cloud-based services in recent years as organisations around the world undergo their collective digital transformation.
"NEC has announced the decision to exit our on-premise Unified Communications business outside of Japan over the next few years," a spokesperson for NEC told UC Today. This decision follows significant shift of market demands from on-premise to cloud based services in recent years. We are committed to supporting our customers with this phase out and meeting our existing contractual obligations."
The change applies only to NEC’s on-prem UC products and services. The exit process will not impact current and prospective customers of NEC UNIVERGE BLUE, the vendor’s UCaaS partnership with Intermedia Cloud Communications.
Slack AI Is Now Available For All Paying Customers
Salesforce has announced that Slack AI is now available for all paying customers.
Previously only available to customers on Slack Enterprise plans and only in US and UK English, Salesforce stresses that businesses of all sizes can now leverage Slack AI, which utilises a business’s conversational data to support users in working faster and smarter.
