It's safe to say that Artificial Intelligence is a big trend these days. AI and machine learning algorithms are increasingly evolving, delivering collaborative business workflows, automation, and intelligent conversational services. Workplace technologies are becoming smarter, leading to conversational environments that thrive on people, content, data, and connected applications.
The introduction of AI delivers a new era of conversational environments in the workspace. Technology is growing, and new products are emerging from every corner of the industry. Today, the emerging focus on AI is all about making decision support systems more effective across various processes, applications, and domains, bringing intelligent collaboration capabilities to everything from Slack, to Cisco Spark, Google Hangouts, and more.
Introducing Intelligent Collaboration
It's clear that collaboration is key for any organisation to succeed in today's workforce. Businesses need to interact efficiently with external and internal parties, fostering a culture where engagement is constantly rewarded. Intelligent collaboration is all about the application of intelligence to collaborative interactions to offer deeper insights and better decision-making. This might involve virtual assistance to make interactions easier, such as is the case with Amazon's Alexa and Apple's Siri, or it may mean bots helping with automated tasks.
Currently, we're facing an interesting market competition between collaborative providers investing in AI. The major vendors in the space are all competing for dominance in the intelligence space, with strong moves by players like Google, Amazon, IBM, Apple and Microsoft. Interestingly, it's even been rumored that Amazon is one of the many players interested in Slack takeovers.
Emerging Players
Both Microsoft and Google have established research divisions in the AI sector. Google currently benefits from a rich search inventory and in-depth investments into machine learning. As of May 17th, Google announced that Google.ai is the place to access everything the company is working on in AI. Google is currently leveraging machine learning solutions in its productivity and collaboration offerings.
