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Unified Communications & Collaboration
Why Verticalised UC Will Define Enterprise Collaboration in 2026
Amazon Eyes $10 Billion Stake in OpenAI, Threatening Microsoft’s AI Edge
Productivity & Automation
What the Charlotte Hornets/Honeywell Deal Teaches Enterprises About Smart Buildings
Does Zoom’s ‘Zoom Ahead’ Ad Tell the Right Story?
Vonage Contact Center Aligns itself to Salesforces Agent Ambitions with Deeper Agentforce Voice Integrations
Employee Engagement & Recognition
ServiceNow Acquires Moveworks, Strengthens Employee Service Automation Position
Security, Compliance & Risk
AI Governance Crisis: 88% of Firms Face Governance and Security Challenges They Can’t Control
Dynamics 365 Contact Center vs Teams Contact Center: The Essential Guide for Microsoft-Centric CX Leaders
Zoom Expands AI Push With Agentic Workflows for AI Companion 3.0
Salesforce CEO Starts the AI Pricing Conversation Enterprises Can’t Ignore
Los Angeles Rams Leverage RCS Messaging to Transform Fan Engagement and Digital Operations
Zoom Rolls Out US Defence Collaboration Suite Amid AI Race
Dialpad Lands Slam Dunk Deal To Enhance San Antonio Spurs’ Communications Experience
The New Era of Proactive Wellbeing: Employee Burnout You Can Actually See
Meta is Removing Microsoft Copilot and ChatGPT From WhatsApp: Key Takeaways For IT Leaders
Psychological Safety at Work Is Cracking Under AI Pressure: Here’s How to Fix It
