Microsoft 365 is one of the world’s most popular productivity and collaboration suites. With millions of customers worldwide, the solution acts as a powerhouse for the modern workforce, providing access to communication tools, intuitive workflow apps and more.
However, as business budgets continue to dwindle in today’s difficult economic climate, companies are under more pressure to ensure they’re getting the best return on their Microsoft investment. This can be difficult to do without access to end-to-end insights, that demonstrate the value each license and solution from Microsoft has for your organization.
That’s where tools for AI-powered insights, like Quantum 365 by Daisy Corporate Services come in, giving organizations an end-to-end view of their Microsoft estate, and the opportunities available for optimization.
Quantum 365: An AI-Powered Insights Dashboard
Daisy, a top level Microsoft partner, produces a host of solutions tuned to the needs of Microsoft Teams users. The company assists with everything with security testing and configuration, to Microsoft migrations, and telephony support.
Quantum 365 by Daisy is a solution built in collaboration with the Bytes organization, to provide companies with more visibility into their Microsoft toolkit. Hosted on Azure, this AI-based SaaS platform proactively monitors Microsoft 365 technologies, and provides real-time insights intended to improve productivity, security, and adoption, while reducing operational costs.
The solution automatically gathers a wealth of data on subscriptions, license allocation, usage patterns and more, to provide recommendations on how to extract more value from Microsoft 365. According to Daisy, 9 out of 10 companies using these solutions can see a yearly reduction of 5-15% on their technology spend within Microsoft 365.
The Features of Daisy Quantum 365
Featuring Microsoft BI dashboards, unlimited user accounts, automation rules engines, and a secure cloud-based portal, Quantum 365 gives companies more visibility into their Microsoft ecosystem.
The Quantum 365 platform is built around eight key modules, designed to draw insights from every aspect of your Microsoft 365 investment. The “Core” module integrates the Azure Active Directory, licensing data, and Microsoft 365 subscriptions for your teams, with the following core features:
- Control centre: A comprehensive dashboard showcasing the key customer metrics you need to optimize your company’s performance and revenue.
- Financial operations: Full overviews of the license investments in your Microsoft 365 ecosystem, with immediate insights into wastage.
- Groups: Insights regarding the various groups distributed throughout the organization, and how licenses are allocated to each group.
- Devices: Detailed information about user endpoints, ownership, OS versions, compliance, and user activity.
- Users: Deep analysis of user activity and account data.
- Usage: Detailed dashboards showcasing activity per user, department, division, and country, related to Microsoft 365 tools.
- Recommendations: Insights on how to improve ROI by removing expiring licenses, tracking address underutilization, and identifying inactive accounts.
Additional Modules
Additionally, the solution can be expanded with advanced modules. The “additional modules” offered by Daisy include the:
- Alert engine: Instant notifications based on usage metrics like increased costs, license expiry, and budget limits.
- C-level dashboards: A set of dashboards that deliver summarized reports about allocation, adoption, ROI, leavers, and joiners.
- Security, Risk and Governance: A system providing full visibility into Microsoft 365 service status, security scores, emerging threats and user behaviors.
- License automation: Intelligent tools for automating various processes based on recommendations made by the AI system.
- Teams insights: Insights into Teams meetings and related interactions.
- Call Quality Analytics: Technical overviews of calls and conferences, with insights into round-trip delays, signal levels, mean opinion score and more.
- Modern workforce: VPN, home, and office worker dashboards, specifically designed to suit different employees.
What’s more, Daisy also offers value-added services to companies investing in the Microsoft ecosystem, such as data science assessments and technical configuration solutions.
