Slack has long been a player in the team collaboration field, helping connect employees across a global workforce. The collaboration tool enables users to share channels with companies they work with, be it vendors, partners or clients.
It also fosters face-to-face communication, allowing users to talk directly to others via Slack's voice or video calling features. Slack even has an integrated file sharing option, with drag-and-drop capabilities.
Likely its biggest advantage – Slack has a catalog of over 1,500 apps and integrations such as Google Docs, Dropbox, Zoom, and Salesforce. For developers, Slack is a godsend, because it lets them build their own AIPs, for further customization of the platform.
As it stands, there are a lot of stakeholders who would benefit from Slack joining the UCaaS market.
What if Slack makes the plunge into UCaaS?
In January, Slack announced that it reached 10 million daily active users. In its last series of funding – the collaboration tool was valued at $7.1 billion, according to the New York Times.
Today, Slack has over 150 customers using the enterprise version of its workplace collaboration software, Slack’s Chief Executive Stewart Butterfield told Reuters. In the same interview, Butterfield stated several other key figures. In 2018, Slack added some big names to its client roster. Among those listed as new customers of Slack’s enterprise solution are Target, BBC, and E*Trade.
Any UCaaS company that purchased Slack would do so with a few goals in mind:
