ChatGPT Enterprise is finally here, promising companies a more secure and powerful way to leverage the world’s leading generative AI solution. Announced on the 28th of August 2023, this new business-focused version of the ChatGPT experience promises enterprise-grade security and privacy.
What’s more, OpenAI says the enterprise solution represents the “most powerful” version of ChatGPT so far, offering more features and functionality than ChatGPT Plus. The LLM innovators said they believe AI has the potential to support every part of our working lives.
This new enterprise model will hopefully make ChatGPT more accessible to businesses of all sizes. Here’s everything you need to know about the next-gen solution, and its features.
What is ChatGPT Enterprise? The Basics
ChatGPT Enterprise is essentially an upgraded version of ChatGPT, designed specifically for business users. In the blog post OpenAI published announcing the new service, they explained they had seen “unprecedented” demand for ChatGPT in the business world.
More than 80% of Fortune 500 companies apparently use ChatGPT already, though many employers discourage using the consumer version of the app, according to a Reuters poll. The primary reason most companies didn’t want their teams using ChatGPT before was a lack of security.
OpenAI said they heard from business leaders that they wanted a simpler, safer way to deploy the generative AI app in their organization. That’s exactly what ChatGPT Enterprise aims to provide.
The enhanced tool has been in development for a little under a year, and OpenAI has built the technology with feedback and input from more than 20 companies. While the solution operates on GPT-4, the flagship OpenAI model, like ChatGPT Plus, it comes with some bonuses.
For instance, Enterprise customers will receive priority access to the GPT-4 LLM, resulting in a performance that’s twice as fast as usual. Plus, the Enterprise package will feature no usage caps, and offer an extended context window of around 32,000 tokens (or 25,000 words).
The Features of ChatGPT Enterprise
So, what makes ChatGPT Enterprise so much better than the premium ChatGPT Plus service? Fundamentally, the main focus of the new solution is to serve businesses with privacy and security concerns. However, there’s more to the service than just upgraded security.
Some of the core features already announced by OpenAI include:
A New Administrative Console
ChatGPT Enterprise will feature an updated administrative console, designed to give companies the tools they need to manage employee usage of the app. OpenAI says the console will help to facilitate “large-scale deployments” with bulk member management, and SSO (Single Sign On) solutions.
Plus, it will include domain verification features (for extra security), as well as an analytics dashboard. This dashboard will give companies a behind-the-scenes view of how their teams are using ChatGPT on a broad scale. There will also be shareable conversational templates within the dashboard that teams can share to create collaborative workflows.
Additionally, enterprises will receive free credits to use the OpenAI APIs, allowing developers to extend the functionality of the tool into a custom solution for their organization.
Upgraded Enterprise-Grade Privacy and Security
As mentioned above, the biggest selling point of ChatGPT Enterprise for most companies will be the improved security and privacy features. As adoption of generative AI tools has grown, many companies have shared concerns about potential security and privacy threats.
OpenAI says that companies will be able to maintain control and ownership over all of their business data in ChatGPT Enterprise. The company will not train models using the data generated by companies, and ChatGPT is also SOC 2 compliant. This means conversations will automatically be encrypted both in-transit and at rest.
What’s more, the new admin console will allow companies to manage team members easily, allowing for more granular control over access.
More Powerful Performance
Notably, ChatGPT Enterprise will offer companies a virtually unlimited experience of the generative AI tool. There are no usage caps on the plan, and priority access means the model consistently performs faster than any other version of ChatGPT.
