The market for workplace management and collaboration tools is probably one of the most competitive in the communication space. These days everyone seems to be offering their solution for digitally-transforming companies who want to tap into the latest features of UC&C. Whether it's Microsoft with their Teams option, which recently introduced a free tier, Workplace by Facebook, or Slack, everyone wants a piece of the collaboration pie.
IBM is no exception to this rule. Although IBM entered the UC&C space a little later than some other competitors, it hopes to set itself apart from the crowd with one crucial feature: the presence of their very own AI, "Watson" embedded into the workflow tool.
IBM Watson Workspace offers a "smart" destination for employees to collaborate on projects, share ideas, and post questions, all built from the ground up to take advantage of Watson's cognitive computing abilities.
What Can You Expect from IBM Watson Workspace?
If you haven't tried Watson Workspace yet, then the first thing you need to know is that IBM built it to eliminate some of the information overload that professionals face every day. As employees continue to juggle countless digital tools to help them make the most of their communication stack, Watson Workspace gives businesses a way to integrate various tools into a single stream, for a more seamless collaboration experience.
Of course, easy integration isn't the thing that makes Watson Workspace such a unique contender in the modern marketplace. There are plenty of other options out there like Avaya , Alcatel-Lucent Rainbow and RingCentral Glip that can offer a similar experience.
Instead, IBM attempts to differentiate itself with the Watson AI, and the "Moments" feature on Workspace. Moments leverages the cognitive APIs in Watson to listen to conversations and group posts together. The idea is that you'll be able to make informed decisions faster and get greater insights into the way your teams work.
