Who Are Gartner's 2026 UCaaS Magic Quadrant Leaders, and Who Just Got Cut?
Cisco, Microsoft, RingCentral and Zoom retain Leader status in Gartner's 2026 UCaaS Magic Quadrant, as the vendor field narrows to nine
Marcus Law · 4 Aug 2026
Copilot's Weekly Engagement Now Matches Outlook and Teams. Here's What Changed to Get There
Microsoft says Copilot's weekly engagement now rivals Outlook and Teams, months after a leadership overhaul aimed at fixing weak adoption
Marcus Law · 1 Aug 2026
Microsoft 365 Copilot Passes 30 Million Paid Seats as Cloud and AI Growth Power Record Quarter
Microsoft 365 Copilot has passed 30 million paid seats as Q4 FY26 earnings show accelerating enterprise AI adoption across every industry
Marcus Law · 30 Jul 2026
monday.com Cuts 20% of Its Workforce as Its AI Work Platform Bet Deepens
Why it matters: monday.com is cutting 20% of staff to deepen its AI work platform push, with Claude, Microsoft 365 Copilot, ChatGPT and Gemini.
Marcus Law · 29 Jul 2026
Zoom Now Has an AI Assistant for Every Stage of the Sales Cycle
Zoom Revenue Accelerator's Sales Assist, Ask ZRA and Sales Roleplay go GA, completing AI coverage across the sales cycle. Here's what it means for buyers.
Marcus Law · 27 Jul 2026
Zoho Workplace and WorkDrive 6.0: Zoho is Building the AI Work Layer for Regulated Industries
Zoho Workplace and WorkDrive could be giving regulated industries the work layer they need for safer AI and human work.
Rebekah Carter · 22 Jul 2026
What Zoom's Common Room Acquisition Says About Its AI Strategy
Zoom has agreed to acquire Common Room, extending Zoom Revenue Accelerator into buyer research and prospecting ahead of sales calls
Marcus Law · 6 Jul 2026
Claude Tag Lands in Slack, and Project Teams Get an AI That Owns the Task
Anthropic's Claude Tag turns Slack into a home for a persistent AI teammate that owns delegated project tasks
Marcus Law · 30 Jun 2026
Microsoft Teams to Block External Bots Automatically as AI Notetaker Crackdown Hardens
Microsoft Teams will let admins automatically block all detected external AI bots from meetings, with rollout starting August 2026
Marcus Law · 30 Jun 2026
The AI Meeting Room Is Becoming an Enterprise Data Problem
InfoComm 2026 showed AI meeting rooms are now an enterprise data problem, depending on context, signal quality, and trust
Marcus Law · 26 Jun 2026
Google Talent Moves to Anthropic, Raising Prospect of Scientific AI Push
Senior researchers from Google DeepMind are set to join Anthropic, adding to a growing wave of high-profile AI talent moves across leading labs
Kristian McCann · 25 Jun 2026
Sennheiser Launches TeamConnect Ceiling M Plus and Expands DeviceHub
Sennheiser has launched the TeamConnect Ceiling M Plus and expanded its DeviceHub platform at InfoComm 2026.
Christopher Carey · 24 Jun 2026
InfoComm 2026: Utah State University’s Zoom Rooms Strategy for Higher Education
Utah State University shows why Zoom Rooms, Canvas LTI and AI Companion matter for scalable higher education AV.
Marcus Law · 24 Jun 2026
AI Creating Jobs? Lloyds Bank Plans to Hire 300 AI Specialists
As many businesses look to AI to reduce costs and automate work, Lloyds' latest recruitment drive suggests successful deployment still depends heavily on human expertise
Kristian McCann · 23 Jun 2026
InfoComm 2026: Stop Chasing the Hype – Stanford Medicine's Justin Scord on Using AI the Right Way in AV
Stanford Medicine's Justin Scord on why data and research — not hype — should drive every AV team's AI decisions
Christopher Carey · 23 Jun 2026
From Rooms to Experiences: The Biggest Takeaways from InfoComm 2026
InfoComm 2026 showed AV moving beyond rooms, with smarter spaces, interoperability, AV/IT convergence and meeting equity shaping the future of workplace experience
Marcus Law · 19 Jun 2026
InfoComm 2026: Microsoft's Keynote, AI, and the Rise of UC
InfoComm 2026 shows Microsoft Teams, Copilot, Logitech, Zoom and Webex driving UC, AI and interoperability in meeting rooms.
Marcus Law · 19 Jun 2026
Infocomm 2026: Cisco's Espen Løberg Makes the Case for the Agentic Workplace
Cisco VP and GM of Collaboration Devices Espen Løberg used Infocomm 2026 to argue that AI is only as good as the room it runs in
Christopher Carey · 18 Jun 2026
Flip Launches Identity and Automation Tools to Enhance Frontline AI Use
Flip has introduced new identity, automation, and AI tools designed to help frontline workers securely access enterprise systems and workflows
Kristian McCann · 18 Jun 2026
Robinhood Cuts 10% of Workforce Despite Claims Business Has "Never Been Stronger"
Robinhood will eliminate roughly 290 roles as it seeks to flatten management structures and improve efficiency
Kristian McCann · 17 Jun 2026
Your Hiring Decisions Aren’t Wrong. They’re Based on Signals That Are Already Outdated
Your talent acquisition strategy is still focusing on candidates that fit the role you defined six months ago. It's time for an update.
Rebekah Carter · 17 Jun 2026
Why Does Work Slow Down Even When Every Task Is Fully Automated?
Even fully automated tasks stall when decisions stay manual. Learn how to cut approval bottlenecks and speed up enterprise workflows.
Alex Cole · 11 Jun 2026
Salesforce Summer '26: Slack Is Now the Default for Every New Customer. Here's What That Changes.
Salesforce Summer '26 makes Slack the default for all new Enterprise and Unlimited orgs. Here's what that means for IT buyers already running Teams or Zoom.
Marcus Law · 10 Jun 2026
Apple's Siri AI Overhaul Could Be Its Most Serious Enterprise Play Yet
Apple unveiled Siri AI at WWDC 2026 – powered by Google Gemini and built for the workplace. Here's what iOS 27 means for IT teams.
Christopher Carey · 9 Jun 2026
UKG Pushes Workforce Orchestration as the Next Battleground for Frontline Workforce Platforms
UKG adds real-time workforce orchestration tools, shifting WFM from reporting to in-shift action on labor cost, coverage, and compliance.
Alex Cole · 9 Jun 2026
Only 5% of Companies Are Closing the AI Productivity Gap. Asana Thinks It Knows Why.
Asana's new Agentic Work Management platform puts humans and AI agents on the same plan, with the same context, under unified governance.
Marcus Law · 8 Jun 2026
Microsoft Scout and the Agentic Upgrade Coming to Teams and M365
Microsoft unveiled Scout at Build 2026, an always-on AI agent for Teams, Outlook and M365 that acts autonomously, with Agent 365 and one-click Teams publishing also announced
Marcus Law · 3 Jun 2026
Your Automation Strategy Is Scaling Work Not Eliminating It
Many automation programmes speed up workflows that should not exist. Learn how to eliminate work first and unlock real ROI.
Alex Cole · 3 Jun 2026
AI Spending Outpaces Network Readiness Across UK Businesses, IDC Report Warns
New IDC research commissioned by Expereo reveals UK businesses are investing heavily in AI while network infrastructure lags behind
Christopher Carey · 2 Jun 2026
Apple’s iOS 27 Siri Overhaul Could Turn the iPhone Into a New Front End for Enterprise Collaboration
Apple’s iOS 27 Siri overhaul could turn iPhones into enterprise AI endpoints, reshaping collaboration workflows and mobile governance.
Alex Cole · 2 Jun 2026
Most XR Workplace Projects Fail for One Reason: They Never Should Have Been XR in the First Place
Most XR workplace projects fail because the use case never needed XR. Learn how to choose enterprise XR applications that deliver real ROI.
Alex Cole · 2 Jun 2026
From Note-Taker to Co-Worker: How Infocomm 2026 Marks AI's Next Step in UC
Ahead of Infocomm 2026, Microsoft, Cisco, and Zoom are reframing AI not as a meeting tool, but as a workflow participant. Here's what that shift means for enterprise IT.
Marcus Law · 2 Jun 2026
NVIDIA Wants to Put AI Agents to Work in the Physical World
NVIDIA has released an open source collection of physical AI agent tools and skills spanning robotics, autonomous vehicles and digital twins.
Christopher Carey · 1 Jun 2026
Your Workforce Forecasting Model Is Broken – And It’s Costing You Talent Before You Even Hire
Workforce forecasting fails when headcount plans stay static. Learn dynamic demand planning to prevent hiring whiplash and talent loss.
Alex Cole · 1 Jun 2026
ClickUp Cuts 22% of Its Workforce and Dangles $1 Million Salaries for Top AI Performers
ClickUp has laid off 22% of its workforce as part of restructuring, but also promised remaining staff up to $1 million for top performers.
Christopher Carey · 29 May 2026
AI in ITSM Is Delivering Real Results. So Why Are Most IT Teams Still Stuck?
New research confirms AI in ITSM is delivering real ROI for early adopters. The data also shows why most teams are still falling short.
Marcus Law · 29 May 2026
Asana Acquires StackAI for $75M to Power Cross-System AI Agent Workflows
Asana has acquired no-code AI workflow platform StackAI for $75M, adding cross-system agent execution to its human-agent teams strategy
Marcus Law · 29 May 2026
Study Finds 1 in 5 Workers Say AI Has Replaced Part of Their Job
AI is already reshaping day-to-day work across organizations, with new survey data showing one in five full-time workers say AI has replaced parts of their job
Kristian McCann · 29 May 2026
Workday And Google Cloud Bring AI Agents Into HR Workflows With Gemini Enterprise Integration
Workday and Google Cloud expand partnership to put AI agents for HR and finance into Gemini Enterprise with built-in governance.
Alex Cole · 28 May 2026
Salesforce Q1 Earnings: Revenues Surge but Stocks Slide
Salesforce topped Wall Street expectations and continued pushing its AI growth story, but weaker forward guidance and mounting SaaS-sector concerns still sent shares lower after earnings
Kristian McCann · 28 May 2026
Slack Brings AI Automation to Workflow Builder
Slack has launched a Generate AI Response step in Workflow Builder, letting teams summarise, translate and draft automatically.
Christopher Carey · 27 May 2026
Is Your Productivity Strategy Quietly Increasing Cognitive Load Across Your Workforce?
Many productivity strategies add tools and alerts, raising cognitive load. Learn how to design for focus and cognitive efficiency.
Alex Cole · 27 May 2026
Zoom Reports $1.24bn Q1 Revenue as AI Companion Users Surge 184%
Zoom reports $1.24bn Q1 FY2027 revenue, up 5.5% YoY. AI Companion paid users jump 184% as enterprise and Contact Center growth accelerates.
Marcus Law · 26 May 2026
Cornerstone Adds New Salesforce Integrations to Deliver Workforce AI Via Slack
Cornerstone’s latest Salesforce integration brings workforce intelligence into Slack, signaling a shift toward headless HR and making UC platforms a more active part of enterprise decision making
Kristian McCann · 25 May 2026
Monday.com Interview: How AI Agents Are Changing Sales
AI agents could cut sales admin and logging, helping monday.com shift sellers back to customers. Published on UC Today, with monday CRM and Gartner.
Marcus Law · 21 May 2026
Employees Are Forming Relationships With AI Agents at Work. That Should Concern Enterprise Leaders
Employees are forming relationships with AI agents at work. Here’s why enterprise leaders need psychological safety.
Sophie Wilson · 20 May 2026
Strong 8x8 Earnings Point to Market Demand for AI-Powered Customer Experience
8x8’s latest earnings point to rapid growth in AI-driven customer experience as enterprises scale self-service, voice AI, and messaging automation
Kristian McCann · 20 May 2026
Standard Chartered’s AI Job Cuts Put ‘Entry Level Jobs’ in the Firing Line
Standard Chartered plans major AI-driven job cuts. Here is what it means for entry level jobs, workflow design, and enterprise productivity.
Alex Cole · 20 May 2026
AI-Driven SOCs: What PwC Is Seeing and What Security Leaders Should Do
PwC’s Morgan Adamsky outlines how security teams can operationalize AI, balance automation with human oversight, and prepare for faster, more complex threats
Kristian McCann · 20 May 2026
How to Design Automation That Removes Entire Workflows Instead of Accelerating Them
Workflow automation redesign is the step most enterprises skip. They identify a manual process, build an automation layer, and declare success when cycle…
Alex Cole · 20 May 2026
Anthropic Acquires Stainless, the SDK and MCP Startup Behind Every Official Claude API Library
Anthropic has acquired SDK and MCP server startup Stainless for $300M. Here's what the deal means for enterprise AI agent connectivity.
Marcus Law · 19 May 2026
AI Won’t Replace You, The Person Mastering It Will
AI will not replace you, but it will raise the productivity baseline. Learn how to master AI without losing critical thinking.
Alex Cole · 19 May 2026
Everything You Need to Know About Apple Glass: Apple’s Ambitious Response to Meta Ray-Ban
Apple Glass rumours point to AI smart glasses rivaling Meta Ray-Ban. Here’s what features, timing, and workplace impact to expect.
Alex Cole · 19 May 2026
Meta Smart Glasses Sales Surge as Third-Party Apps Move In
Meta smart glasses sales are surging as third-party apps arrive. What it means for workplace productivity, policy, and privacy.
Alex Cole · 19 May 2026
Hiring AI Stops at the Apply Button, Benchmark Study Finds
AI is making hiring look automated, but the report says most organizations still rely on manual coordination once candidates apply
Kristian McCann · 18 May 2026
Workday Warns UK Businesses Are Entering an AI “Copy/Paste Economy”
New research from Workday suggests disconnected AI systems are creating a growing “Copy/Paste Economy,” where employees spend hours managing workflows instead of benefiting from automation
Kristian McCann · 15 May 2026
Deel Buys Sastrify as HR Platforms Move Closer to Identity, Access, and SaaS Governance
Deel buys Sastrify to add SaaS procurement to Deel IT, signalling HR, payroll, and software lifecycle management are converging.
Alex Cole · 14 May 2026
Arsenal’s Deel Deal Signals Global Payroll Becoming Core Workforce Infrastructure
Arsenal names Deel sleeve partner, signalling how global payroll and HR platforms are becoming enterprise-grade HCM infrastructure.
Alex Cole · 14 May 2026
Why Do Projects Slow Down Exactly When They Need to Move Faster?
Why do projects slow down under pressure? Learn how PMO leaders can fix velocity by redesigning decision flow.
Thomas Walker · 14 May 2026