8×8 Helps Businesses Stay Connected

8x8 helps organisations stay ahead of the curve

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8x8-Helps-Businesses-Stay-Connected
Unified Communications & CollaborationNews

Published: May 6, 2020

Rebekah Carter - Writer

Rebekah Carter

With the pressure from COVID-19 pushing a lot of businesses into complicated situations lately, 8Γ—8 is on hand to help organisations stay ahead of the curve. As a leader in cloud communications solutions, 8Γ—8 is working hard to help companies stay connected through voice, chat, and video technology.

Quietly, the 8Γ—8 platform has shot up to a user count of 9.4 million monthly active users on its video meeting solution alone, at time of writing; it will be higher right now. Additionally, the 8Γ—8 offering is being used in over 165 countries now. That’s an increase of 40 times usage in video. This April, the 8Γ—8 brand introduced a new business readiness kit designed to help companies embrace the new work from home environment. The solution comes with everything that 8Γ—8 customers need to communicate, including chat, cloud voice, video meetings, and contact centre support in one.

The open-cloud technology available from 8Γ—8 even comes with an instructional kit and activation guides to help with deploying 8Γ—8 video meetings as rapidly as possible.

Helping Crucial Companies in Times of Crisis

With easy-to-access video conferencing solutions, immerse and open cloud communications, and best practice guides for remote employees, 8Γ—8 is making the move to cloud as easy as possible. According to the CEO of 8Γ—8, Vik Verma, as businesses around the world struggle to address the challenges of the current landscape, 8Γ—8 believes it has to equip customers with the right tools for success.

This also includes delivering support to some of the most critical businesses in the current landscape, such as WeSchool for education over the web, and Every Child Pediatrics. 8Γ—8 is even helping AVANT Communications to stay open and connected in this complicated time. Bionical Solutions, one of the market leaders in the provision of innovative clinical and digital services in the healthcare sector, has used the 8Γ—8 X series to deliver more virtual and video nursing features to staff and patients.

The technology means that patients and nurses can communicate safely and consistently through call, text, video meetings, and messaging apps alike. The 8Γ—8 Virtual Office mobile and desktop apps are also assisting pharmaceutical reps in accessing more multi-channel conversations too.

Providing Free Video Meetings to the Masses

Aside from keeping educators and medical professionals connected to the people who need them most, 8Γ—8’s technology portfolio also includes a free instant video meetings solution. The free service has recently added dial-in numbers for more than 55 new countries, ensuring that businesses can more easily access the continuity they need.

vikram verma 600
Vik Verma

The 8Γ—8 portfolio aims to meet the needs of businesses with remote and mobile workforces around the globe, with a solution that’s resilient, highly reliable, and accessible across all devices. This ensures that companies of all sizes can rapidly deploy a distributed workforce and enable flexible styles of work, without giving up on security or performance.

8Γ—8’s free video meetings service is optimised to work efficiently with the WebRTC standard, which helps attendees to join meetings instantly without any plugins or downloads. Additionally, 8Γ—8 video meetings is also available as part of the 8Γ—8 Express offering. This solution helps small organisations to unlock a completely pre-configured remote phone system, with business numbers, messaging, and video meetings in a single application. Find out more about the latest steps that 8Γ—8 is taking to support the evolving workforce on the 8Γ—8 website today.

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