Evolve IP’s Voice2Teams solution is available globally to ensure partners and customers have the benefit of choosing Microsoft Teams as the collaboration platform of choice for both their domestic and global workforce.
Microsoft simplify the IT headache for companies by providing a global communication platform, which until now has not been complimented with a global, Carrier Grade Telecoms provider.
Businesses that work across multiple countries still have the additional complication of multiple suppliers delivering the telephony at a country level. Evolve IP are first to compliment MS Teams with Telephony globally from one supplier, ensuring partners and customers have the opportunity to globalise their IT whilst also benefiting from Carrier Grade Telephony in a straightforward go-to-market model.
Evolve IP delivers Carrier Grade Telephony to support an Enterprise grade solution from Microsoft ensuring calls still work should the Microsoft Teams platform have issues. We have developed our market leading, innovative Voice2Teams telephony solution to enable customers, from SMBs to global enterprises, to operate effectively and efficiently by providing international carrier services, even when Teams has an issue. The offering includes porting and routing of phone numbers, full regulatory compliance with built in business continuity for every user.
Business voice for Microsoft Teams is limited to a certain number of countries, meaning a customer might need to go to several providers across several countries for the same service. Evolve IP removes this obstacle by having an international reach; it is currently live in 43 countries, with reach into 73. It has large enterprises deployed using Voice2Teams across Europe, the US and more exotic destinations such as Egypt, the Philippines and China.
“This solution ensures that you can have the features and functionality within Teams that you used to have in your office with your telephone system” stated Paul Harrison, Managing Director of Evolve IP UK.
“We can provide the service internationally if you are a global enterprise, with a single common collaboration and business voice calling solution right across the organisation all with competitive call rates as we are the carrier.”
“Most critical decisions in any business are still done by voice and we can provide that key voice capability, whether it’s for collaboration, chat or video calling. And if Teams goes down, you’re still going to receive and make calls and know your business will still function”
Evolve IP’s international solution not only applies to Teams, but also to Cisco Webex. This integration positions it strongly in the market as organisations decide on their long-term collaboration platform, post-pandemic. “We want to help them make the right long term decision to collaborate domestically and globally, there has never been a better opportunity than now to get this right ,” said Harrison.
Companies that operate internationally can avail of Evolve IP’s Voice2Teams proposition in the confidence that the solution works not only across their organisation, but equally with customers and suppliers globally. Harrison added.
“This solution allows you to have the same technology across not just your organisation, but also with your suppliers and your customers because, for the first time ever, you’re using the same technology as them,” he stated.
“Previously, if you picked up the phone you couldn’t collaborate on the same technology, but now we can collaborate on Teams with a customer, a supplier or internally, and we are providing the “Carrier Grade” plumbing to make that work internationally.”