21st March is a big day in Cloud Communications. From all over the World Cloud Communications professionals will descend on Orlando, Florida, for the Enterprise Connect® Exhibition and Conference. For some, it may feel like celebrating release from a two year jail-sentence that was Covid.
Thought leaders will cover the latest developments in Cloud Communications and how Artificial Intelligence, Augmented Reality and the Metaverse impact it.
But global enterprises with multiple offices have an unrecognised problem: managing multiple vendors across jurisdictions. Will speakers and delegates be discussing this?
If not, Aura has the solution.
Cloud Communications Saved The World’s Economy
Covid has accelerated technological developments like war tends to do. Rapid vaccines saved lives. Cloud communications and collaboration saved the World’s economy.
Which makes Enterprise Connect® poignant. From all over the World, Cloud Communications and related IT decision makers, suppliers, analysts, and consultants join to explore, analyse and decide solutions for the world’s new modus operandi.
What will be the key takeaways?
Enterprise Connect® will cover a wide range of topics, from Video collaboration and A/V to collaboration platforms, Practical AI, CPaaS and Communications APIs, Workplace Strategies and Management and Networks.
So what attendees can discover include
- Use cases for AR in the workplace
- How AI has taken off in Contact Centres.
- Getting frontline workers engaged without feeling they’re under surveillance
- The right low-code and no-code tools to help Cloud Communications IT professionals
- How to assess the readiness of your contact centre for Microsoft Teams
- Know and understand the tools available to secure your Cloud-based enterprise
Speakers from Zoom, Cisco, 8×8, RingCentral and Vonage all have insights to share.
Dealing with Different Technologies Across Multiple Borders
But there is a new layer of complexity: managing communications across multiple jurisdictions.
How will Enterprise Connect® explore this?
40% of attendees have an annual IT budget in excess of $10m. Some may have international offices. For them, multiple contracts with varying start and end dates, along with multiple invoices and SLAs, are a headache.
It means risking poor customer service and management spending time firefighting, amongst other problems.
How Aura Helps
Aura is a specialist global IT and telecommunications provider, supporting Avaya, Microsoft, Ribbon, Oak, Nice, Nectar, and more.
Vendors and technologies are brought together and managed globally, under one roof.
Complexity is removed and simplicity is delivered
With presence in 145 countries, Aura combines technologies, systems and providers across multiple regions into one consolidated service. Operations are simplified.
Customers benefit because Aura:
- Takes full ownership of contracts, licences and third-party providers
- Consolidates them into one contract
- Applies the same IT strategy at every site
- Provides service levels agreements in native languages where required
With better visibility of the entire estate, Aura customers make better decisions. Enterprises save on unused licences, assets and management time.
With that they will be attending next year’s Enterprise Connect®.
