Home → Archives for Kieran Devlin
Kieran Devlin is UC Today's Associate Editor and is based in Edinburgh. Having covered the UC and collaboration space for several years now, he is fascinated by and excited about the future of work and the technology at its centre.
Unified Communications & Collaboration
Cisco’s AI Paradox: Why Record Earnings Still Triggered a Market Sell-Off
Employee Engagement & Recognition
Microsoft Teams’ New People Skills Feature Turns Profiles into Talent Engines
Meta to Launch WhatsApp Voice and Video Calling on the Web: Key Takeaways for IT and CX Leaders
Productivity & Automation
IT Leadership Interview: Why AI in Managed Services Needs a ‘Client Zero’ Strategy
Security, Compliance & Risk
The Retreat to Hybrid Is a Complexity Trap, Unified SaaS Is the Compliance Fix
Service Management & Connectivity
Tata Communications Unveils AI ‘Digital Fabric’ to Fix the Enterprise Nervous System
The PSTN Switch-off: The Hidden Life-Safety Crisis in Cloud Voice
8×8 Earnings: AI Surge Suggests Usage-Based Services Have Big Future
UC TV
Why 2026 CX Leaders Must Build “One Consistent Conversation” Across Every Channel
Devices & Workspace Tech
Zoom Spaces Enjoys Agentic AI Upgrade: All Hail the Intelligent Meeting Room
Your Microsoft Teams Reactions Are About to Get a Corporate Makeover
Cisco Launches 360 Partner Program, Sharpening Channel Differentiation in the AI Era
BIG UC Update
The Big UC Show: The AI Hype Cycle in 2026, Zoom’s AI Gold Star, and Checking in on Industry Events
It’s Time For An AI Heat Check: Is the ROI Gap Widening as Patience Thins?
Avaya and Channel Partner C1 Head to Federal Court in Contract Dispute
France Says Au Revoir to Microsoft Teams, Zoom for Sovereign Video Platform