Home → Archives for Kieran Devlin
Kieran Devlin is UC Today's Associate Editor and is based in Edinburgh. Having covered the UC and collaboration space for several years now, he is fascinated by and excited about the future of work and the technology at its centre.
Unified Communications & Collaboration
BT Group Leverages Sprinklr AI To Transform Its Customer Experience
Zoom Boosts School, University Collaboration With Workplace For Education
Big UC News From Alianza, Metaswitch, Microsoft and Five9
Service Management & Connectivity
Tata Communications Unveils Kaleyra AI For Enhanced Customer Comms
Voiceflex, Yeastar Elevate Enterprise Comms With New Interoperability
GoTo Enhances Resolve With AI Productivity & Management Features
Calabrio To Elevate AI In Contact Centres With Echo AI Acquisition
Employee Engagement & Recognition
TeamViewer Expands Employee Experience Services With 1E Acquisition
Five9 Boosts Agent Comms With Bidirectional Presence For Microsoft Teams
Big UC Update: SIPPIO
Clerk Chat Empowers SMBs With Secure Business Texting Via Pax8 Marketplace
Alianza Acquires Metaswitch From Microsoft To Boost Comms Portfolio
2025 UC Predictions – UC Round Table
Devices & Workspace Tech​
Bose Professional Expands AMU Speaker Series For Immersive Workspaces
AVer, Bosch Partner To Deliver Advanced Multi-Camera Voice Tracking
Crestron ‘First AV Manufacturer’ Awarded SAVe Sustainability Certification