Unified Communications as a Service and collaboration solution provider, Intermedia introduced a selection of advanced updates to their Intermedia Unite solution today. Intermedia United is a simple, but effective all-in-one UCaaS platform intended to support mid-sized and small businesses achieve better productivity. The Intermedia Unite upgrades include the addition of an enhanced desktop and mobile experience and the introduction of a new chat service.
Intermedia Unite can now provide users with an enhanced way to communicate with their coworkers, see who’s available online, receive and place calls and even share screens and files – regardless of whether they’re in the office, or on-the-go.
Better Communication Wherever You Go
According to the SVP of Product Management for Intermedia, Irina Shamkova, Intermedia understands that their users see value in desktop and mobile collaboration and communication applications. However, they also know that their customers don’t want to face “app overload” when they’re trying to boost business productivity. The enhanced Intermedia Unite experience is designed to provide users with a complete UCaaS experience that works on any device. Features include:
- Backed by J.D. Power-certified support and 99.999% guarantee for uptime
- On-the-go connectivity with the Intermedia integrated mobile application
- One application for collaboration via video, chat, phone and more. Everything is available through the same location
Intermedia’s updates to the Unite experience are intended to foster a more efficient and mobile collaboration experience for today’s businesses. According to recent studies from Branded Research, this cohesive experience is crucial to driving better productivity in the workforce. The study found that 72% of knowledge workers actively reduce the number of applications on their phones to ensure simplicity. Additionally, one in four survey respondents said that they would be unwilling to work at a company that didn’t provide the right tools for communication (mobile phone 30%, video conferencing 28% and instant messaging 27%).
Supporting Partner Success
The updates to Intermedia’s Unite solution are also designed to support the partners that enable business productivity too. Channel Partners rely on Intermedia to provide the services and products that their customers want, and the addition of these new services will help Intermedia Channel partners to become more competitive in the growing collaboration and communication space.
According to the research outlined above, 73% of knowledge workers who work remotely at least half of the time feel that video and web conferencing services allow them to reduce their travel, while 59% prefer using video conferencing over work travel. Intermedia’s new end-to-end Unite experience enables channel partners to provide the productivity-boosters that companies need for their remote and dispersed workers.
