As the era of remote working continues to accelerate, employees need a way to stay connected. Communication tools like email and calling aren’t always ideal in a space where employees need to consistently collaborate.
Fortunately, solutions like Microsoft Teams are available to bridge the gap between the traditional workforce, and the new remote landscape. With Microsoft Teams, employees can speak to each other in a real-time environment. Instant messaging, voice and video pave the way for a more creative virtual team. But what about when employees need to tap into business phone?
Microsoft Teams does have a business phone service available from the cloud, yet integrating and operating it may be a bit daunting to some businesses, especially in the current environment where the pressure to move quickly is high, but resources to do so may be scarce. That’s where AudioCodes comes in.
AudioCodes Live for Microsoft Teams
AudioCodes, a master of audio solutions for communications, is offering AudioCodes Live for Microsoft Teams. This portfolio of managed services eliminates the complexity associated with linking your business phone and essential tools to your Microsoft Teams set-up.
With AudioCodes Live for Microsoft Teams, companies can enjoy the freedom of a seamless, cost-effective, and efficient solution for Teams, offering both video and voice collaboration.
The AudioCodes Live for Teams experience is available through AudioCodes’ incredible community of service providers and partners. Each available package comes with a host of handy managed services, intended to support today’s teams. Companies have the option to choose from a range of options, starting with the essentials, and ranging all the way to premium services.
The per-user-per-month pricing also simplifies the way that companies access their new Microsoft Teams solution. There’s no need to worry about unpredictable costs. Instead, you choose what you need and pay for what you use. There are even additional subscription options for things like audio and video room conferencing, meeting insights (analytics) and call recording.
The Three Tiers for Audiocodes Live
AudioCodes has created three packages for Microsoft Teams users to suit different styles of business. The portfolio of solutions all come with their own range of managed services, including a per-user, per-month predictable pricing model. Options include:
- Essentials: This package is perfect for companies that want to bring the power of telephony into their Microsoft Teams landscape. You get a fully managed SBC as a service system, so that you can integrate your existing phone services and providers into Microsoft Teams. Alternatively, you can set up your own new calling plans if you prefer
- Live Pro: The Live Pro package comes with everything you need to start operating your employee lifecycle from within Microsoft Teams. This package supports busy and experienced IT professionals that need access to deeper insights. You get all the benefits of the Essentials package, plus cloud reporting. There’s also a self-service portal where you can manage provisioning, onboarding, moves/adds/changes/deletes and more
- Live Premium: Live Premium from Audiocodes is perfect for those in search of a fully-managed and comprehensive solution. This package gives you everything you need to transform your Microsoft Teams experience. You get Microsoft tenant management, access to everything from user life-cycle management, to management over phones, conferencing devices, video, headsets, and more. There’s also support for on-premise integration with your existing legacy equipment, data, and branch services, and more. Everything is available as a white glove package
Microsoft Teams as a Service
The new selection of AudioCodes Live solutions for Microsoft Teams allows companies to unlock the full power of Microsoft Teams with managed services built in. The flexible managed service solutions means that companies can focus on building better collaboration and communication experiences, without worrying about the back-end.
At the same time, companies can tap into the value of AudioCodes solutions for business telephony or use their existing solutions with direct routing. There’s no limit to what you can accomplish when your business phone and Teams service works together. AudioCodes even offers user and device management through a simple portal.
To offer even greater flexibility within their Microsoft Teams as a Service solution, AudioCodes has also made this new solution available through a vast global community of service providers and partners. This is an excellent opportunity for partners that want to expand what they can offer their clients in the age of collaboration. At the same time, end-users get more choice on who they work with to transform their communication and collaboration stack.
Choosing Your Service Options
The AudioCodes solution is an exciting upgrade for companies that want to take their Microsoft Teams environment and transform it into a single pane of glass solution for collaboration and communication. Rather than just using Microsoft Teams for internal conversations, you can have your entire solution in one convenient place.
The per user per month pricing also means that companies have the freedom to scale their system according to their individual needs. There are no complicated long-lasting subscriptions to worry about, and you don’t need to stay tied into a specific service if the needs of your company change.
For service providers and partners the range of as a service solutions available for Microsoft Teams allows for an exciting addition to the portfolio in a time when the environment is more competitive than ever. Companies are constantly looking for ways to strengthen their collaborative environment, particularly in the remote working landscape.
AudioCodes Live for Microsoft Teams provides a range of managed service options that allow partners and service providers to meet the custom needs of every company, no matter their size of background.
The Simple Route to Team Collaboration
The 3 service packages available with AudioCodes Live for Microsoft Teams are now available to AudioCodes’ entire global reseller and service provider community. It’s also possible for companies to add-in further solutions and products like consulting and migration services, extra telephony systems, and more.
For companies that want to strengthen their position with Microsoft Teams collaboration, this could be the perfect step forward into the future.
