Unify Square, one of the leading providers of software for meetings, chat, and call experiences, recently announced the extension of its state-of-the-art PowerSuite solution. The PowerSuite software has emerged as a powerful tool for today’s businesses, creating a unified dashboard where teams can see actionable insights, manage their various collaboration platforms, and improve efficiency.
With PowerSuite, users can monitor, analyse, and secure everything from Microsoft Teams to Slack, Zoom, Workplace by Facebook, and Skype for Business in one environment. You can even access and update your favourite tools from the Microsoft Office 365 productivity suite.
In a world where companies and their employees are reliant on countless applications and tools to get their work done each day, Unify Square’s PowerSuite helps to reduce the stress of monitoring software. Teams can have all their company’s preferred communication and collaboration tools under the same management framework.
Updating the PowerSuite Experience
PowerSuite by Unify Square works by centralising all of the information that business leaders and administrators need from multiple collaboration consoles into a single environment. This gives IT teams a single and secure location where they can monitor, analyse, and remediate platforms with ease. Through PowerSuite, users can troubleshoot issues faster and overcome problems quickly. PowerSuite also helps with optimising costs and increasing adoption.
With one tool to manage everything, businesses are less likely to have to worry about handling multiple apps at once. Recently, Unify Square announced a new update to its PowerSuite environment called “PowerSuite Cloud Managed Services for Room Systems.” This new offering makes it more cost-effective and simple to monitor and secure Unified Communications room systems while streamlining and improving the way that people collaborate at the same time.
The PowerSuite Cloud Managed Services solution has long focused on providing around-the-clock support and management for Microsoft tools like Skype for Business and Microsoft Teams. Earlier in 2019, Unify square announced the arrival of new services for Zoom Video Communications and Microsoft Office 365. Today, Unify Square is well-positioned to support businesses in a host of collaborative environments, including those using meeting rooms for Zoom and Microsoft Teams.
The PowerSuite Collaboration Rooms Extension
PowerSuite CMS for collaborative Room Systems supports a range of unified communications and collaboration environments, as well as a variety of hardware options and offers for on-site room system intervention in almost 100 countries worldwide.
When commenting on the latest PowerSuite development, Chief Product Marketing Officer Scott Gode said that as the workplace continues to evolve with a greater focus on constant collaboration and flexibility, the demand for always-on available conference and Huddle rooms is growing even greater. Companies like Zoom have made considerable enhancements to the end-user conferencing experience, but many enterprises find that they’re still struggling to ensure that all of their room systems work around the clock – particularly when working at scale.
Unify Square’s customers have been requesting a multi-platform solution to their problems to help them bridge the gap between different UC technologies and systems for all of their rooms. That includes not just huge board-sized conference rooms, but smaller huddle spaces too. Key features of the solution include:
- Proactive 24/7 meeting room troubleshooting, monitoring, IT support, and remediation from within a Video Network Operations Centre
- Multi-platform guidance and assistance for all Microsoft Teams Room environments, Skype Room Systems, and Zoom Room spaces
- Coordination and management assistance for incident resolution based on warranty support for Yealink, Logitech, Poly and Crestron hardware
- Individual system and room hardware availability tracking, troubleshooting, and reporting
- On-site break-fix support when issues aren’t available to solve remotely
A New Way to Manage your Rooms
The Unify Square PowerSuite CMS for room systems was designed to address the confusion and chaos in the modern enterprise, about who should be responsible for rooms, between help desk and support teams, IT, and facilities managers. The PowerSuite solution goes beyond the one-off offerings for room systems delivered by other service providers, to deliver a standardised service specifically for today’s multi-platform environments.
Enterprises can purchase the Room Systems CMS from PowerSuite as either an upgrade to their PowerSuite Premium or Enterprise packages or as a standalone service. To find out more about the PowerSuite solution, reach out to the Unify Square customer service team.
