Zoom has announced that its Workplace for Clinicians solution is now in public beta, with general availability planned for the end of March.
Zoom highlights that Workplace for Clinicians is specifically designed to streamline clinical workflows, allowing doctors, nurses, and practitioners to spend more time on patient care and engagement than documentation and administrative tasks.
In addition, Zoom has announced the select beta of Custom AI Companion for Healthcare, which will allow healthcare IT decision-makers to customise AI Companion experiences through the upcoming Zoom AI Studio.
Ritu Mukherjee, Head of Product, Business Acceleration & Readiness at Zoom, commented:
Zoom Workplace for Clinicians and Custom AI Companion for Healthcare are part of our continued commitment to driving innovation that further enhances patient care and boosts productivity, all while providing clinicians much-needed support.”
Zoom Workplace for Clinicians will become generally available by the end of the month, while Zoom Custom AI Companion for Healthcare is expected to launch this summer.
More Specifics On Zoom Workplace for Clinicians
Zoom suggests that the heart of Zoom Workplace for Clinicians is the clinical notes feature, which is designed to streamline documentation for healthcare providers. Building on its partnership with Suki, a leading AI healthcare technology provider, Zoom seeks to enable the capture of patient visit notes for both telehealth and in-person consultations in standardised formats like SOAP (Subjective, Objective, Assessment, and Plan).
This feature includes AI-generated clinical notes tailored to medical specialities, patient visit transcription, editable note functionality for physicians, and seamless integration with select electronic health record (EHR) systems.
Zoom asserts that physicians spend an average of 15.5 hours per week on administrative tasks. The vendor aims to reduce this burden and allow providers to focus more on patient care. Zoom adds that studies indicate that AI-driven clinical note solutions can cut physician note-taking time by up to 70 percent, bolstering efficiency and improving the patient experience.
Zoom affirms that Workplace for Clinicians will support telehealth (virtual meetings) and in-person appointments (ambient meetings), streamlining pre- and post-visit workflows for greater efficiency. The vendor adds that clinical notes can be easily generated with the click of a button on the Clinical Notes icon in the Zoom Workplace app.
The solution also includes support for multiple healthcare specialities, various clinical note templates, and multi-language translations. By reducing admin tasks, Zoom Workplace for Clinicians aspires to enable healthcare providers to spend more time focusing on patient care.
More Information On Custom AI Companion for Healthcare
Zoom outlines that Custom AI Companion for Healthcare, an add-on for Zoom Workplace for Healthcare, delivers advanced, customisable AI capabilities explicitly tailored for medical communications. Designed for healthcare IT decision-makers and admins, this solution intends to enable organisations to fine-tune their AI Companion experience to align with the unique needs of their medical practices and providers.
Key features include medically trained automatic speech recognition (ASR), custom medical dictionaries, specialised medical terminology, customised meeting templates, and contextual meeting summaries tailored for healthcare. Additionally, it supports connections to external data sources, such as electronic health records (EHRs) and third-party applications, enhancing workflow integration.
By offering this level of customisation, Zoom says that Workplace for Healthcare empowers institutions to streamline operations, improve staff productivity, and automate admin tasks through AI-driven efficiencies.
Zoom, Mitel Roll Out AI-Driven UC Platform To Elevate Collaboration
Last week, Zoom and Mitel rolled out their shared AI-powered UC and collaboration platform.
Expanding on their partnership announced last autumn, Zoom and Mitel have introduced a hybrid cloud solution that integrates Zoom Workplace and Zoom AI Companion with Mitel’s flagship communication platforms, including its telephony solutions.
This collaboration combines Mitel’s advanced telephony capabilities with Zoom’s comprehensive collaboration tools, enabling businesses to streamline communication workflows with greater flexibility and seamless connectivity.
