The 2025/26 Digital Communications Governance Report

This industry-leading report reveals how financial services firms are adapting compliance and governance strategies in the era of AI-powered communication & collaboration. Top trends include:

• A surge in aiComms as 99% of firms plan to expand AI use
• Yet 88% of firms cite challenges with AI governance and security
• 67% remain concerned about off-channel communications
• 50% of firms say fragmented data creates major hurdles for effective surveillance and supervision

This year’s survey polled 500 senior IT, unified communications, and compliance leaders from U.S. and U.K. financial services firms. Get your report to learn how to tackle the latest trends in DCGA.